Summary
Overview
Work History
Education
Skills
Timeline
Education and Training
Generic

Makiyah Harris

Gainesville,United States

Summary

Friendly and compassionate individual with strong interpersonal skills and passion for patient care. Knowledge of basic medical terminology and proficiency in vital sign monitoring and patient assistance. Committed to providing high-quality care to improve patient well-being.

Overview

4
4
years of professional experience

Work History

Environmental Services Housekeeper

Shands At University Of Florida
02.2025 - Current
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.

Mental Health Technician

North Florida Evaluation Treatment Center
11.2022 - 02.2025
  • Monitored patient behavior and mental health status, ensuring safety and well-being.
  • Assisted in implementing individualized care plans to support patient recovery goals.
  • Documented patient interactions and observations accurately in electronic health records.
  • Collaborated with multidisciplinary teams to develop effective treatment strategies.
  • Facilitated group therapy sessions, promoting communication and coping skills among patients.
  • Responded to crisis situations promptly, utilizing de-escalation techniques to manage conflicts.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.

Preschool Teacher

O2B Kids College
10.2021 - 10.2022
  • Implemented hands-on, play-based strategies for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Created and implemented developmentally appropriate curriculum addressing learning styles.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Incorporated music, art and theater into lesson planning.
  • Administered and documented results of student assessments.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Adapted instructional techniques according to student learning styles and progress.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Sanitized frequented areas and equipment using approved supplies.

Education

High School Diploma -

MakiyahEastside High School
Gainesville, FL
05.2022

Skills

  • Customer Support
  • MS Office proficiency
  • Inbound and Outbound Calling
  • Safety regulations
  • Verbal Communication
  • Credit card payment processing
  • CPR/First-aid certified
  • Calm and patient
  • Effective listening
  • Problem resolution
  • Patient positioning
  • Patient services
  • Data collection
  • Emotional support
  • Patient observation

Timeline

Environmental Services Housekeeper

Shands At University Of Florida
02.2025 - Current

Mental Health Technician

North Florida Evaluation Treatment Center
11.2022 - 02.2025

Preschool Teacher

O2B Kids College
10.2021 - 10.2022

High School Diploma -

MakiyahEastside High School

Education and Training

Certified Nursing Assistant