Malachi Bryant
Dallas,TX
Summary
Dynamic and customer-oriented professional with a demonstrated history of success in sales. Known for delivering exceptional customer service while maintaining an upbeat demeanor and closing sales effectively. Proficient in product knowledge acquisition, customer engagement, needs assessment, and feature explanation. Skilled in facilitating test drives, applying persuasive sales techniques, and presenting competitive pricing and financing options. Possess strong interpersonal communication skills, enabling me to anticipate and promptly address customer concerns. Maintain an inviting and approachable demeanor, fostering genuine connections and memorable customer interactions. Consistently exhibit confident and personable behaviors on the sales floor, driving positive sales outcomes.
Overview
4
4
years of professional experience
Work History
Auto Sales Agent/ Internet Manager
Freeman Honda
Dallas, TX
08.2022 - Current
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
- Developed customer relationships and ensured satisfaction with services.
- Assist clients in selecting and acquiring their desired vehicle.
- Consistently maintain a high level of performance and a positive mindset in the workplace.
- Acquire comprehensive knowledge of our products and meticulously track current inventory.
- Welcome customers warmly and discern their specific vehicle requirements from our inventory.
- Thoroughly explain vehicle features and showcase their operation during test drives.
- Guide customers through effective sales strategies to successfully finalize transactions.
- Articulate sales pricing, clarify financing options, and efficiently handle paperwork.
- Ensure an entirely gratifying purchasing experience for every customer.
- Follow up with clients to guarantee their satisfaction and foster repeat or referral business.
- Proactively seek out and engage with potential new clientele.
Stock Associate/Brand Representative
Hollister Co.
Atlanta, GA
02.2020 - 02.2022
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Delivered exceptional customer service by proactively anticipating and promptly responding to customer needs.
- Maintained a keen awareness of the store environment, consistently ensuring an approachable and warm presence.
- Developed proficient communication skills to initiate genuine conversations and prioritize customer satisfaction.
- Demonstrated relatable, confident, and highly sociable behaviors on the sales floor to effectively drive sales conversions.
- Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
- Processed customer purchases at checkout counter using cash register or point-of-sale system.
- Replenished inventory with focus on addressing customer needs.
Education
High School Diploma -
Colony High School
Ontario, CA05-2018
Some College (No Degree) - Economics
Morehouse College
Atlanta, GASkills
- Sales Negotiations
- Lead Prospecting
- Strong Communication Abilities
- Closing Deals
- Cold-Calling
- Building Rapport
- Sales Presentations
- Customer Relationship Management
- Lead Follow up
- Team Collaboration
- Email and Telephone Etiquette
- Product Demonstrations
- Goal-Oriented
- Sales
- CRM Database
- Proficient in handling customer objections
- Customer Service
Accomplishments
- Salesman of the Month
- Deans Honor Roll
Timeline
Auto Sales Agent/ Internet Manager
Freeman Honda
08.2022 - Current
Stock Associate/Brand Representative
Hollister Co.
02.2020 - 02.2022
High School Diploma -
Colony High School
Some College (No Degree) - Economics
Morehouse College
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