MALACHI DAVENPORT
Baltimore,MD
Summary
Professional seeking to secure a challenging position that will aid in expanding my learning, knowledge, and skillset while resulting in greater work experience and advancement.
Overview
4
4
years of professional experience
Work History
Barista
Marriot Hotel
Baltimore, MD
12.2024 - Current
- Prepared and served a variety of coffee beverages following standard recipes.
- Operated espresso machines and grinders to ensure consistent quality.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness of workstations and adhered to health and safety standards.
- Collaborated with team members to optimize workflow during peak hours.
- Assisted in inventory management by restocking supplies and monitoring levels.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Implemented efficient processes for order taking, reducing wait times for customers.
- Maintained a clean and organized workspace for optimal productivity and safety.
Cashier/Clerk/Customer Service Representative
CVS, CORPORATION
Waldorf, Maryland
12.2023 - 07.2024
- Responsible for greeting customers when entering store
- Checked out customers at register
- Tagged merchandise in computer system
- Responsible for restocking shelves, racks, and displays with merchandise
- Assisted customers with both in-person and over the phone with inquiries, answering questions and resolving issues related to CVS products and services
- Promoted CVS products and services to customers to include special offers, discounts, and loyalty programs
Cashier/Front End/Barista
STARBUCKS CORPORATION
Arlington, Virginia
06.2021 - 09.2022
- Awarded Partner of the Quarter (2021)
- Provided the Starbucks Experience to all guests
- Operated coffee machinery
- Provided customers with product details such as coffee blends and preparation descriptions
- Built beverages to the Starbucks standard
- Memorized menu for ease of ordering time and to assist with customer selection
- Protected customers by regularly cleaning and sanitizing work areas and equipment
- Maintained calm demeanor during high-volume periods
- Trained new employees in various areas
- Operated cash register while providing exemplary customer service
- Responsible for weekly targeted cleaning of store
- Maintained highest standards of conduct and service to support company reputation
- Attended team meetings
Education
Diploma -
Freedom High School
Woodbridge, VA06.2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Cleanliness
- Exceptional service
- Team leadership
Timeline
Barista
Marriot Hotel
12.2024 - Current
Cashier/Clerk/Customer Service Representative
CVS, CORPORATION
12.2023 - 07.2024
Cashier/Front End/Barista
STARBUCKS CORPORATION
06.2021 - 09.2022
Diploma -
Freedom High School
KEY QUALIFICATIONS
Proven workplace professional, highly regarded for personal credibility, hard worker, strategically focused on achieving results and a team player that works effectively with other employees.