Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malachi Dinkin

Laurel,MD

Summary

IT professional with 6+ years of experience in customer-facing roles, specializing in technical support and device repair. Achieved Core 1 certification of CompTIA A+ and currently preparing for Core 2. Demonstrated adaptability in diverse environments while delivering effective solutions. Solid foundation in basic web development enhances technical capabilities.

Overview

5
5
years of professional experience

Work History

General Stock Associate

Chuck Levin's WMC
Wheaton, MD
01.2020 - 02.2024
  • Coordinated warehouse space for large equipment deliveries and managed inbound shipments.
  • Trained new staff on inventory systems and safety protocols to enhance operational efficiency.
  • Utilized asset management software for effective stock tracking and retrieval.
  • Assisted in reorganizing storage layout to optimize space utilization.

Clinical Support Associate

Cerebral
San Francisco, California
01.2022 - 09.2022
  • Provided responsive support to patients in high-acuity mental health situations.
  • Coordinated care among patients, providers, and third-party services.
  • Ensured regulatory compliance by maintaining HIPAA-compliant records.
  • Triaged crisis-level communications, escalating issues according to established protocols.

Inventory Associate

Best Buy
Wheaton, MD
10.2018 - 07.2019
  • Executed unloading of daily product shipments and processed stock for display.
  • Maintained organized backroom operations to ensure stock accuracy.
  • Assisted various departments during peak sales periods to enhance workflow efficiency.

Education

CompTIA A+ (Core 1 Passed) - Information Technology

Wyzant.com
Online Tutoring

Some College (No Degree) - General Studies & Music

Montgomery College
Rockville, MD

Skills

  • Time management
  • Communication skills
  • Technical support and troubleshooting
  • Device repair and network setup
  • Microsoft Office Suite
  • Basic programming: JavaScript, HTML5, CSS3, Nodejs
  • Inventory management software
  • Crisis communication and HIPAA compliance
  • Space optimization
  • Crisis triage
  • Customer service
  • Inventory management
  • Team training
  • Regulatory compliance

Timeline

Clinical Support Associate

Cerebral
01.2022 - 09.2022

General Stock Associate

Chuck Levin's WMC
01.2020 - 02.2024

Inventory Associate

Best Buy
10.2018 - 07.2019

CompTIA A+ (Core 1 Passed) - Information Technology

Wyzant.com

Some College (No Degree) - General Studies & Music

Montgomery College
Malachi Dinkin