Malachi Henry
Endicott,NY
Summary
Driven professional with strong background reviewing engine troubles to determine root causes and correct repair techniques. Skilled in preventive maintenance, as well as inspection, testing, and repair of small engines and generators. Quick-learner to understand technical information, think logically about problems and implement successful solutions with little oversight. This goes for anything I work on. I hope you take me into consideration and I would love to work for your company.
Overview
2
2
years of professional experience
Work History
Small Engine Mechanic
Agway Water Treatment
Endicott, NY
09.2022 - Current
- Contributed to a positive work environment by demonstrating a strong work ethic and dedication to customer satisfaction.
- Reduced equipment downtime by performing routine maintenance on lawn mowers, snow blowers, and other small machinery.
- Provided excellent customer service, addressing concerns and answering technical questions regarding equipment maintenance and operation.
- Applied strong problem-solving skills when faced with unusual problems or challenges during repairs, ensuring optimal solutions were put into action.
- Delivered high-quality repair service, ensuring customer loyalty and repeat business.
- Improved workshop efficiency with proper organization and inventory management of tools and parts.
- Listed work performed on each unit in order to properly invoice customers.
- Ensured seamless communication with coworkers, fostering an environment conducive to teamwork and collaboration on challenging projects.
- Collected information to correctly file warranty claims.
- Appraised used equipment for resale or trade-in value, utilizing keen attention to detail when evaluating wear-and-tear levels.
- Achieved top-notch workmanship by adhering to safety standards and best practices during all repair tasks.
- Collaborated with service team to complete complex repairs in a timely manner.
- Dismantled engines using hand tools and examined parts for defects.
- Removed, disassembled, inspected and completely renewed engines to perform complete equipment overhauls.
- Organized and maintained hand tools and equipment used daily to maximize work performance.
- Tested and inspected engines to determine malfunctions, locate missing and broken parts and verify repairs using diagnostic instruments.
- Lubricated, cleaned and repaired parts and components to carry out effective small engine preventive and reparative maintenance processes.
- Identified root causes of engine problems to pinpoint trouble and determine optimal repair strategies.
- Followed factory service manual protocols to restore, maintain and test small engine equipment.
- Boosted overall shop reputation by consistently delivering exceptional results within deadline constraints.
- Maintained up-to-date knowledge on various engine models, staying ahead of industry trends in order to provide accurate diagnoses quickly.
Education
GED -
Maine Endwell High School
Endwell NY06-2024
Some College (No Degree) - Electrical Work
Boces
BinghamtonSkills
- Engine diagnostics
- Power Tool Operation
- Hand-tool proficiency
- Delivery schedules
- Electrical system repair
- Customer Relations
- Equipment Assembly
- Equipment Inspection
- Machine Assembly
- Engine repair
- Troubleshooting skills
- Diagnostic Procedures
- Mechanical Maintenance
- Performance Testing
- Inventory Oversight
- Finger Dexterity
- Quality Control
Boces
- The boces program i went to was for electrical work and i completed my first year but unfortunately had to drop out due to family issues and I had to worked full time at Agway
- I have general understanding of electrical work like running wire from the breaker box to lights, switches etc and I have seen the code book (NFPA 70) and out of the first year I acquired my osha 10 card
Timeline
Small Engine Mechanic
Agway Water Treatment
09.2022 - Current
GED -
Maine Endwell High School
Some College (No Degree) - Electrical Work
Boces