Malachi Howard
Charlotte,NC
Summary
Dynamic Retail associate with over 6 years at of experience, focused on customer engagement and new hire orientation. Recognized for improving shopping experiences and building brand loyalty through strong communication skills. Proficient in inventory management and training, achieving exceptional performance in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Full-time Retail Associate
Nike
Concord Nc
01.2025 - Current
- Demonstrated self-motivation and strong personal responsibility in diverse roles.
- Excelled in fast-paced environments, adapting to changing demands.
- Collaborated effectively with team members while also thriving independently.
- Provided support and guidance to colleagues within team settings.
- Communicated clearly and effectively in both verbal and written formats.
- Trained new staff on store policies, procedures, and customer engagement techniques to maintain high performance standards.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Implemented visual merchandising strategies to improve store aesthetics and product visibility.
Part-time Retail Associate
Nike
Concord Nc
08.2019 - 01.2025
- Provided exceptional customer service to enhance shopping experiences and drive brand loyalty.
- Assisted in inventory management, ensuring stock levels met operational needs and minimized shortages.
- Collaborated with team members to organize visually appealing product displays that maximized sales potential.
- Adapted to flexible schedules, including nights, weekends, and holidays.
- Equipment captain with over 3 VMS monthly wins
Education
High School Diploma -
Phillip O. Berry Academy of Technology
Charlotte NcSkills
- Customer engagement
- Dependability
- Team building/development
- Teamwork and collaboration
Timeline
Full-time Retail Associate
Nike
01.2025 - Current
Part-time Retail Associate
Nike
08.2019 - 01.2025
High School Diploma -
Phillip O. Berry Academy of Technology