Malachi Lane
Washington,DC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. A hardworking college student majoring in the field of Music Education who’s looking forward to working while in college. Always looks forward to displaying their work ethics and skills at any
Job opportunity received.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendys Restaurant
05.2023 - Current
- Worked front counter, drive-thru and other areas at 2 Wendy restaurants.
- Took orders, prepared meals, and collected payments 80 times or more per day worked.
- Provided excellent customer service by greeting customers and meeting quality expectations every day worked.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques 4 times out of 6 month career.
Crew Member
Wendys Restaurant
05.2022 - 07.2022
- Worked front counter, drive-thru and other areas at 2 Wendy restaurants.
- Took orders, prepared meals, and collected payments 80 times or more per day worked.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations every day worked.
- Trained new team members on procedures, customer service, and sales techniques 4 times out of 6 month career.
Cashier/Bagger
Harris Teeter
05.2021 - 07.2021
- Built relationships with customers to encourage repeat business daily.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels multiple times in one day.
- Worked flexible schedule and extra shifts to meet business needs often.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns About 20 times per day worked.
- Addressed customer needs and made product recommendations to increase sales 50 times per day worked.
Education
Currently Enrolled In College - Music Education
Bethune-Cookman University
Daytona Beach, Florida05.2025
Skills
- Dependable and Cooperative
- Interactive Communication Skills
- Willingness to Learn
- Time Management
Languages
English
Professional Working
Spanish
Elementary
Timeline
Crew Member
Wendys Restaurant
05.2023 - Current
Crew Member
Wendys Restaurant
05.2022 - 07.2022
Cashier/Bagger
Harris Teeter
05.2021 - 07.2021
Currently Enrolled In College - Music Education
Bethune-Cookman University