Malachi McCann
Lancaster,Ohio
Summary
Highly experienced with working with others. Great team-building and collaborating with others to achieve a set goal. Gifted at working with all types of personalities. History of developing strong relationships and delivering impressive results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Menards
04.2024 - Current
- Built relationships with customers to encourage repeat business and customer satisfaction.
- Answered customer questions about features and qualities of kitchen and home appliances.
- Following up on customer orders.
- Working with team members to improve overall store performance, experience for the customer, and getting the customer what they need.
Customer Service Manager
Hobby Lobby
12.2023 - 04.2024
- Resolved customer complaints while making customer service a priority.
- Managed a team of cashiers to efficiently keep the cash register lines running smoothly.
- Worked with the cashiers and the store managers to make the store more efficient.
Sales Representative
Behrs Buildings
05.2023 - 12.2023
- Maintained up-to-date product knowledge and familiarity with client wants and needs.
- Called clients daily to help with questions.
- Served customers with knowledgeable, friendly support at every stage of the sale process.
Cashier
Hobby Lobby
03.2022 - 05.2023
- Greeted customers entering store and helped with customer needs.
- Worked flexible schedule and extra shifts to help with business needs.
- Operated cash register and worked with others to assist customers.
Education
High School Diploma -
Lancaster High School
Lancaster, OH05-2023
Skills
- Teamwork and collaboration
- Work ethic and integrity
- Time management
- Product and service knowledge
- Patience and empathy
- Problem-solving skills
- Listening skills
- Decision-making
Certification
EMT-B
Timeline
Sales Associate
Menards
04.2024 - Current
Customer Service Manager
Hobby Lobby
12.2023 - 04.2024
Sales Representative
Behrs Buildings
05.2023 - 12.2023
Cashier
Hobby Lobby
03.2022 - 05.2023
EMT-B
High School Diploma -
Lancaster High School
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