Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Malachi McCormick

Miami

Summary

Current student at the University of Miami pursuing a Masters of Science in Finance degree. Expanded knowledge in finance through graduate studies. Developed proficiency in software including Excel (VBA), Tableau, and Python. Previous experience in customer service at a well-known retailer equipped with the ability to work effectively in a team environment and develop strong communication and organizational skills.

Overview

5
5
years of professional experience

Work History

At Your Services Associate

Macy's
11.2018 - 06.2023
  • Responsible for providing high levels of customer service, employing critical thinking to solve customers' issues whether online or in person
  • Analyzed performance data and collaborated with Managers and Executives to improve department functions and customer satisfaction
  • Maintained inventory in accordance with store policies and procedures
  • Lead during key periods, responsibilities included: training new associates, solving disputes, and acting as an intermediary between management and associates
  • Received an award for providing high levels of customer satisfaction and assisted in raising the department score to 90%.

Education

Master of Science - Finance

University of Miami
Coral Gables, FL
12.2024

Bachelor's degree - Finance

University of Miami
05.2023

Associate of Arts - Accounting

Miami Dade College
04.2020

Skills

  • Data Entry
  • Visual Basic for Applications (VBA)
  • Python
  • Financial Modeling
  • Financial Statement Analysis

Websites

Timeline

At Your Services Associate

Macy's
11.2018 - 06.2023

Master of Science - Finance

University of Miami

Bachelor's degree - Finance

University of Miami

Associate of Arts - Accounting

Miami Dade College

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Malachi McCormick