MALACHI OGACHI
Chicago,IL
Summary
Quality professional leader experienced in developing organization's quality strategy, procedures and processes. Develop and sustain Quality Management System in accordance with FDA, ISO, USDA and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.
Overview
10
10
years of professional experience
Work History
Director of Quality Assurance
FERRERO
05.2020 - Current
- Oversee the development and implementation of Food Safety & Quality Systems by providing guidance and direction i.e. FSMA Food Safety Plan, HACCP, Food Defense, FSVP, Quality Management System and Pre-requisite programs.
- Develop and oversee systems validation for programs such as Cleaning & sanitation (COP/CIP) validation, Thermal processes validation i.e. oven and roaster.
- Design Food Safety and Quality Verification and Monitoring activities to guarantee sustainability of programs.
- Lead Zero Foreign Material risk initiative. Develop programs to prevent Foreign Material risk.
- Lead and oversee all audit programs including GFSI 3rd party (FSSC22000), internal audit and self assessment programs.
- Manage quality assurance team activities including setting objectives & priorities, KPI's, team development opportunities and travel.
- Oversee Corrective Action Preventive Action in relations Food Safety and Quality non conformance and deviations.
- In collaboration with site QA Managers, manage disposition, rework and disposal of non conforming material and process deviations.
- Oversee and lead product recall and withdraw protocol program including traceability, mock simulation activities and crisis management.
- In coordination with R&D and Process Technology, develop product specifications and process parameters and also serve as an escalation point for product quality specification issues that span across multiple sites and products.
- Member of Crisis Management Team, coordinating cross functional team in case of crisis or business continuity risk.
- Work with Quality Leadership Team and cross-functional team members to generate ideas for projects and product improvements
- Implemented new quality assurance and customer service standards.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Enforced compliance with government regulations and company policies.
- Determined quality department standards, practices, and procedures
Quality Assurance Manager
DEVELEY MUSTARD & CONDIMENTS
10.2017 - 05.2020
- Developed and implemented comprehensive food safety and quality strategy for organization.
- Oversaw development and implementation of food safety and quality policies, procedures, and systems
- Ensured compliance with all relevant food safety regulations, standards, and guidelines
- Led continuous improvement efforts to enhance food safety and quality performance
- Collaborated with cross-functional teams to identify and address food safety and quality issues
- Led and managed food safety and quality team, including setting goals and objectives, providing leadership and direction, and evaluating performance
- Acted as primary point of contact for food safety and quality matters with customers, regulatory agencies, and other stakeholders
- Monitored and reported on food safety and quality performance, including implementing effective reporting and communication systems
- Responsible for risk assessment and avoidance related to product quality and supplier compliance
- Stay up-to-date with industry developments and trends in food safety and quality
- Determined quality department standards, practices, and procedures.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Specified quality requirements of raw materials with suppliers
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction
Quality Assurance Manager
HACO AG
01.2015 - 01.2017
- Formulate and maintain quality objectives complementary to corporate policies and goals
- Plan and oversee the analysis, inspection, design, test, and/or integration to assure the quality of assigned product or component
- Apply statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes
- Decide whether to accept a product or continue business with a vendor based on a review by the quality assurance engineer
- Review all data obtained during all quality control and quality assurance activities to ensure consistency with company policies and procedures
- Develop new approaches to solve problems identified during quality activities
- Keep management team abreast of significant issues or developments identified during quality activities and actions being taken to improve the situation
- Prepare and presents technical and program information to the management team
- Direct workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products
- Worked closely with Customer Service Department, Purchasing Department, Production Department, Quality Assurance, Engineering and Shipping Department to ensure products are produced and shipped per quality expectations.
- Determined quality department standards, practices, and procedures.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
QA Supervisor
SENECA FOODS CORPORATION
06.2014 - 10.2015
- Provide daily leadership to Quality Team and other departments as needed
- Assist in development, training, and implementation of process control procedures
- Ensure that established process control procedures are followed throughout plant
- Support maintaining plant compliance to HACCP Plan and quality systems programs
- Conduct regular plant food safety and security audits
- Participate and lead in Food Safety, Quality Reviews, HACCP Team Meetings and activities
- Provide training to QA/QC and production associates on Food Safety, GMP requirements, SPC and process control, product evaluation, HACCP, and HACCP pre-requisite programs
- Maintain daily product evaluation programs (scoring key quality indicators, shelf life studies, etc.)
- Actively participated in continuous improvement processes (root cause analysis, problem solving, complaint investigation, etc.)
- Audit established process control checks (raw ingredients, WIP, finished product, and packaging) and pre-requite programs to ensure daily compliance
- Maintain record keeping system which provides immediate access to data and product records for minimum of three years
- Develop job opportunities for QA Leads and Lab Technicians through certificate programs, cross training initiatives and setting clear objectives.
- Analyzed quality and performance data to support operational decision-making.
- Evaluated interactions between associates and customers to assess personnel performance.
Education
Master of Business Administration -
Louisiana State University
Shreveport, LA2023
Bachelor of Science - Food Sciences And Technology
The University of Tennessee - Knoxville
Knoxville, TN2018
Bachelor of Science - Biology
Moi University
2011
Skills
- Risk Management, Crisis Management & Business Continuity
- Supplier Quality Management
- Organizational Leadership
- Quality Management (QMS)- ISO (ISO9001, ISO22000, ISO13485 & ISO14001)
- Lean Manufacturing Methodologies
- Six Sigma Black Belt
- Team building
Timeline
Director of Quality Assurance
FERRERO
05.2020 - Current
Quality Assurance Manager
DEVELEY MUSTARD & CONDIMENTS
10.2017 - 05.2020
Quality Assurance Manager
HACO AG
01.2015 - 01.2017
QA Supervisor
SENECA FOODS CORPORATION
06.2014 - 10.2015
Master of Business Administration -
Louisiana State University
Bachelor of Science - Food Sciences And Technology
The University of Tennessee - Knoxville
Bachelor of Science - Biology
Moi University