Malachi Williams
KBP Foods
Duluth,GA
3
years of professional experience
Shift leader with experience in customer service, cash handling, resolving customer complaints and team leadership, known for coordinating smooth shifts, delegating employees, training new team members, and ensure company policy are held to standard, and resolving customer concerns quickly.
Work History
Shift Leader
1 Year 5 Months- Supervised crew during shifts, maintained service standards, and resolved customer concerns promptly.
- Trained new team members on POS procedures, food safety, and station responsibilities.
- Monitored cash handling, balanced registers, and secured daily deposits accurately.
- Coordinated opening and closing tasks, ensuring readiness for smooth shift transitions.
Shift Lead
1 Year 5 Months- Supervised shift operations, coordinating crew tasks to maintain service speed and product quality.
- Trained new team members on POS procedures, food safety, and station standards.
- Monitored cash handling, drawer accuracy, and end-of-shift reconciliation.
- Enforced sanitation, temperature checks, and compliance with food safety requirements.
Education
High School Diploma
Skills
Positive attitude
Cash handling
Team leadership
Problem-solving
Customer service focus
Timeline
Shift Leader
KBP Foods
05.2025 - CurrentRead More
Shift Lead
Yum!
09.2023 - 02.2025Read More
Christianburg Wismar Secondary School
High School Diploma
Read More