Malachi Zabala
Hollister,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
FOH Team Member
Poke House
Monterey, CA
10.2023 - Current
- Greeted customers and answered questions related to products and services.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Ensured compliance with health and safety regulations at all times.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Utilized point-of-sale system to process transactions accurately and efficiently.
- Stocked supplies such as silverware, condiments, napkins throughout the shift.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Followed opening and closing procedures as outlined by management team.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Prepared workstations with ingredients and tools to increase efficiency.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Ice Cream Server/Registrar
Cold Stone Creamery
Monterey, CA
07.2023 - Current
- Greeted customers and provided menu information.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Operated cash register to collect payments from customers.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Performed opening duties such as setting up dining areas and preparing condiments.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans
Selector/Packer
West Marine
Hollister, CA
July - 11.2022
- Packed products in accordance with specified instructions.
- Wrapped items securely using appropriate packing materials.
- Assembled customer orders from stock and packed items in boxes.
- Retrieved products for online orders around the warehouse
- Loaded orders/packages into a cargo truck in a organized matter
Education
High School Diploma -
San Benito High School
Hollister, CA06.2023
Business Administration
Monterey Peninsula College
Monterey, CASkills
- Supply Restocking
- Cleaning and Sanitizing
- Work Area Cleanliness
- Cash Register Operation
- Order Processing
- Customer Service
- Dependable and Responsible
- Menu knowledge
- Social Perceptiveness
- Effective Communication
- Adaptability and Flexibility
- Food Handler Certification
- Point of Sale (POS) system operations
Refrences
- Alex Fior - Poke House Manager - (831)737-7553
- Chloe Hibben - Poke House Assistant Store Manager - (530)339-2958
Timeline
FOH Team Member
Poke House
10.2023 - Current
Ice Cream Server/Registrar
Cold Stone Creamery
07.2023 - Current
Selector/Packer
West Marine
July - 11.2022
High School Diploma -
San Benito High School
Business Administration
Monterey Peninsula College