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Experienced hospitality professional with a strong focus on customer service and operational efficiency. Demonstrates expertise in table setup, till operation, and bar work, ensuring seamless service during high-volume dining hours. Skilled in complaint resolution and allergen awareness, committed to maintaining health and safety standards. Adept at managing reservations and handling cash responsibly, with a positive attitude towards greeting and seating customers. Career goal: to enhance guest experiences through exceptional service and innovative event planning.
Offering strong communication skills and friendly, welcoming attitude. Knowledgeable about customer service principles with knack for teamwork and multitasking. Ready to use and develop interpersonal, organisational, and problem-solving skills in FOH role.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Highly motivated and results-driven customer service professional with over 7 years of experience in successfully resolving customer inquiries and issues. Skilled in building strong relationships with customers through effective communication and problem-solving abilities. Proven track record of exceeding customer satisfaction goals and consistently meeting performance targets. Seeking to leverage my strong interpersonal skills and dedication to providing exceptional service in a challenging customer service role.

I'm seeking a part time job where I can apply my personal and social skills to benefit an organization. I'm a third year university student studying a Bachelor of Health Science as well as a Bachelor of Science majoring in Psychology at the University of Auckland. I hope to enter the clinical field of health care either through med school or pharmacy. I've always encouraged myself to aim high and be the best version of myself that I can be. I am known as a bubbly, energetic, enthusiastic, friendly and an approachable person who is often very confident. I love meeting new people and the interactions that come with this. I am passionate about everything that I do, giving me a determined approach to everything I take on. I value interactions with others and handle situations with a mature and positive attitude. As much as I value individual leadership, I understand the importance of teamwork, and how each individual must come together in order to create a beneficial and efficient workplace. Apart from my ability to contribute in a team environment I am an independent, self-motivated learner who is willing to do whatever it takes to achieve a goal whether it be short term or long term. I am a fast and adaptable thinker who uses problem solving skills in unexpected situations. I understand the importance of communication and being on time. I hope to use my studies at university to support me and provide first hand experience in a role that sets me up for the future. Alongside the use of my personal skills I believe I can offer what this position requires.

 Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 

Motivated college student with hands-on experience in fast-paced customer service environments. Maintains a 4.0 GPA while balancing work and academic responsibilities. Known for reliability, strong work ethic, and delivering positive guest experience.

Emeli Pedroza Moreno

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