Nayerling Jacques
Durham,NC
Summary
Motivated college student with hands-on experience in fast-paced customer service environments. Maintains a 4.0 GPA while balancing work and academic responsibilities. Known for reliability, strong work ethic, and delivering positive guest experience.
Overview
2
2
years of professional experience
Work History
FOH Team Member
Chick-fil-A
Durham, North Carolina
01.2025 - Current
- Served 100+ guests per shift, ensuring efficient service in fast-paced environment.
- Processed orders and payments quickly while staying accurate during peak hours.
- Trained new team members, supporting smooth operations during busy shifts.
- Resolved guest concerns calmly, enhancing overall guest experience.
Crew Member
McDonald's
Durham, North Carolina
05.2024 - 01.2025
- Worked both drive-thru and front-counter, keeping lines moving quickly during busy shifts.
- Balanced multiple tasks at once while staying organized under pressure.
- Kept the workspace clean and ready to support smooth service.
Education
Associate of Arts - General Studies
Durham Technical Community College
Durham, NC05-2027
Skills
- Customer Service & Guest Relations
- Customer service
- Cash Handling & POS Systems
- Order processing
- Multitasking in Fast-Paced Environments
- Organization & Team Collaboration
- Attention to Detail
- Team training
Accomplishments
- Chick-Fil-A Leader Academic Scholar (2024-2035)
- Rotary Interact Club Certificate of Appreciation (2025)
- Outstanding Math Student (2025)
Timeline
FOH Team Member
Chick-fil-A
01.2025 - Current
Crew Member
McDonald's
05.2024 - 01.2025
Associate of Arts - General Studies
Durham Technical Community College