Malak Hassan
secaucus
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
EMT
Montclair EMS
12.2024 - Current
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Conducted regular maintenance checks on emergency vehicles and equipment, ensuring readiness for immediate deployment.
- Streamlined patient handoff procedures with hospital staff, reducing wait times and improving patient flow.
- Assisted with lifting and moving patients.
Lifeguard
Lifeguarding
08.2021 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Team Manager
Falafel Station Restaurant
08.2022 - 08.2025
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Delivered exemplary customer service and warmly greeted guests.
- Managed high call volume while maintaining exceptional customer service standards.
Swim Coach
Coach
11.2022 - 05.2024
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
- Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.
- Implemented injury prevention measures by teaching proper warm-up techniques, stretching routines, and strength exercises.
Education
Bachelor of Science - Biology
Montclair State University
Montclair, NJ06-2028
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Bleeding control
- Airway management
- Emergency management
- Patient stabilization
- Patient transport
- Patient management
- Customer service and satisfaction
- Customer service management
- Lifeguard certification
- Leadership qualities
- AED operation
Certification
- EMT - Certified Emergency Medical Technician
- First Aid/CPR Certified
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
EMT
Montclair EMS
12.2024 - Current
Swim Coach
Coach
11.2022 - 05.2024
Team Manager
Falafel Station Restaurant
08.2022 - 08.2025
Lifeguard
Lifeguarding
08.2021 - Current
Bachelor of Science - Biology
Montclair State University
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