Malak Khatabi
Miami,FL
Summary
Results-oriented Business Development professional with a proven track record of driving revenue growth and cultivating strong client relationships. Adept at identifying new business opportunities, formulating and executing strategic plans, and expanding market presence. Skilled in lead generation, negotiation, and closing deals to achieve and exceed sales targets. Strong communicator with a collaborative approach, dedicated to fostering cross-functional partnerships. Seeking to leverage my expertise to contribute to the expansion and success of a dynamic organization.
Overview
3
3
years of professional experience
Work History
Land Rover Aftersales Supervisor
WARREN HENRY AUTOGROUP
Miami, FL
05.2023 - 10.2023
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Participated in conferences related to industry trends or organizational developments.
- Monitored operations and reviewed records and metrics to understand company performance.
- Provide coaching and training to business development team members.
- Conduct market research to identify industry trends, customer needs, and competitive landscapes.
- Collaborate with other departments such as marketing, product development, and finance to ensure a coordinated approach to business growth.
Land Rover Aftersales Associate
Warren Henry Auto Group
Miami, FL
01.2022 - 05.2023
- Develop and manage customer loyalty programs to incentivize repeat business.
- Utilize CRM tools to maintain detailed customer records.
- Develop and implement effective communication strategies to keep customers informed and engaged.
- Analyze customer behavior and purchasing patterns.
- Tailor retention strategies to specific customer segments.
Land Rover Sales Associate
Warren Henry Auto Group
Miami, FL
01.2021 - 01.2022
- Guide leads through the sales process and work towards closing deals.
- Conduct timely follow-ups with leads to nurture the relationship.
- Identify opportunities for cross-selling or up-selling additional products or services.
- Develop and deliver compelling sales pitches.
- Gather feedback from customers to understand their experience.
- Schedule appointments for further discussions or product demonstrations.
- Master effective phone communication skills.
Education
BBA - Business Administration And Management
Miami Dade College
Miami, FL05-2026
Skills
- Business Development
- Goal-Oriented
- Training and Mentoring
- Negotiation
- Excel Proficiency
- Team Leadership
- Reliable and Responsible
Languages
Arabic
Native/ Bilingual
Spanish
Elementary
Timeline
Land Rover Aftersales Supervisor
WARREN HENRY AUTOGROUP
05.2023 - 10.2023
Land Rover Aftersales Associate
Warren Henry Auto Group
01.2022 - 05.2023
Land Rover Sales Associate
Warren Henry Auto Group
01.2021 - 01.2022
BBA - Business Administration And Management
Miami Dade College
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