Cresta Oconnor
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor/Lead Rover
TriCorps Security
03.2019 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
Associate of Science - Nursing
Howard College
San Angelo, TX10.1999
High School Diploma -
Angelo Christian School
San Angelo, TX05.1994
Skills
- Business Development
- Inventory Control
- Schedule Development
- Operations Management
- Data Analytics
- Strategic Planning
- Staff Management
- Project Management
Accomplishments
- Collaborated with team of 40+ in the development of Field Operations for Oil and Gas Industry.
- Employee Of The Month of January 2024
- Documented and resolved Client Issues which led to Negotiations .
- Supervised team of 40+ staff members.
Certification
- Advert Train, Pioneer Natural Resources - 3 Months
- Crisis's Management Team
Timeline
Supervisor/Lead Rover
TriCorps Security
03.2019 - Current
Associate of Science - Nursing
Howard College
High School Diploma -
Angelo Christian School
- Advert Train, Pioneer Natural Resources - 3 Months
- Crisis's Management Team
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