Malakai Higgs
Hartford
Summary
Accomplished in customer service and operational support, with a solid foundation in training new employees and maintaining efcient workows. Experienced in managing inventory and ensuring the availability of essential supplies, which has led to enhanced operational efciency. Proven ability to maintain high standards of cleanliness and safety in both front and backend operations. Passionate about contributing to a positive team culture and delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Temp Associate
Southington Highway / Parks Department
Plantsville
10.2025 - 12.2025
- Utilized heavy machinery and hand tools to clear obstructions, enhancing traffic flow and reducing accident rates.
- Executed the safe and efficient removal of debris from roadways, ensuring compliance with safety regulations.
- Collaborated with local government agencies to prioritize pothole repair projects.
Package Handler
Fed Ex
Middletown
12.2024 - 06.2025
- Ensured timely and accurate sorting of packages to facilitate efficient shipping.
- Managed daily operations to ensure the efficient functioning of conveyor belt systems.
- Ensured compliance with safety regulations and hazardous material handling procedures.
Sales Associate
Five Below
10.2024 - 05.2025
- Managed daily operations to ensure the safe and efficient movement of goods using a pallet jack.
- Developed and executed planograms to optimize product placement and enhance visual merchandising.
- Conducted regular audits and analyses of inventory data to identify trends and optimize stock levels.
- Utilized point-of-sale systems to process transactions efficiently and maintain precise records.
Customer service / Dishwasher
Sweet Marias
Waterbury
02.2023 - 08.2024
- Monitored inventory levels for cleaning supplies and placed orders as needed to maintain operational efficiency.
- Trained new employees on customer service protocols and dishwashing procedures.
- Maintained a clean and organized work environment by adhering to health and safety standards in both customer service and kitchen areas.
- Managed daily cash transactions, ensuring accuracy and compliance with company policies.
Education
High School Diploma -
Wilby High School
Waterbury, United StatesSkills
- Attention to Detail
- Planogram Development
- Package Sorting
- Forklift Safety
- Hazardous Material Handling
- Pallet Jack Operation
- Inspection Skills
- Training and Development
- Problem Solving
- Safety Compliance
- Quality Control
- Communication
- Heavy Machinery Operation
- Team Collaboration
- Inventory Management
- Customer Service
Timeline
Temp Associate
Southington Highway / Parks Department
10.2025 - 12.2025
Package Handler
Fed Ex
12.2024 - 06.2025
Sales Associate
Five Below
10.2024 - 05.2025
Customer service / Dishwasher
Sweet Marias
02.2023 - 08.2024
High School Diploma -
Wilby High School