Malakai Landine
Leominster,MA
Summary
Motivated individual with willingness to take on challenging roles. Tech-savvy and quick learning with a small background in leadership, quick and visual learner with abilities to support and drive substantial growth.
Overview
3
3
years of professional experience
Work History
Team Member
Dairy Queen Grill & Chill
Leominster, Massachusetts
02.2022 - Current
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Identified needs of customers promptly and efficiently.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Trained new team members using approved training materials and information.
- Collaborated with team members to achieve project milestones within set deadlines.
- Created detailed reports outlining project progress and results achieved.
- Participated in regular training sessions to improve product knowledge and service skills.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Operated cash registers to process payments from customers.
- Participated in training sessions for new employees when needed.
- Maintained positive working relationship with fellow staff and management.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained a clean and organized work area throughout shift.
Restaurant Busser
Olive Garden
Leominster
06.2024 - 11.2024
- Wiped down and cleaned chairs, booths, and highchairs.
- Resolved guest complaints to maintain complete customer satisfaction.
- Swept, mopped and removed debris from dining room floors.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Participated in ongoing training to enhance job skills and knowledge.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Notified manager of issues with equipment or breakage.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
Education
High School Diploma -
Center For Technical Education Innovation
Leominster06-2024
Skills
- Area and facility cleaning
- Willingness to learn
- Order preparation
- Equipment operation
- Training and mentoring
- Continuous development
- Parts labeling
- Heavy lifting
Timeline
Restaurant Busser
Olive Garden
06.2024 - 11.2024
Team Member
Dairy Queen Grill & Chill
02.2022 - Current
High School Diploma -
Center For Technical Education Innovation