MALAMINE SOUMARE

* Operate a motor vehicle ( Box truck) to make pick ups and deliveries around the 48 continental states.

* Effectively communicate with clients, customers, shippers, and receivers.

* Be able to maintain, and perform regular routine maintenance of the operating truck, and equipments.

* Be able to utilise equipments such as forklift, pallet jack, dollies to load and unload shipments.

* Independant contractor, provided services to the community by picking up and dropping off passengers safely to their destinations.

* Safely operate a motor vehicle while obeying all traffic rules and laws.

* Answer about 40 incoming calls daily to assist resolve trucks break downs related issues.

* Provide assistance to set up road side assistance to stranded drivers.

* Open an inquiry with a dealer or service provider to coordinate repairs, parts, and billings.

* Effectively communicate with, drivers, managers, and teamates.

* Maintain case management ownership from begining to the end.

* Provided general customer service by answering about 130 incoming calls daily.

* Assisted in taking customers orders via telephone.

* Perfom sales and upsales attempts.

* Communicate delivery dates ,and next order dates.

* Close order, generate invoice ,and process order through the system.