Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malana Ammons

Dickinson,TX

Summary

Experienced with planning and hosting engaging birthday parties, creating fun and memorable events for guests. Utilizes strong organizational skills and creativity to manage activities and schedules. Knowledge of customer service techniques and event management to ensure smooth and successful celebrations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Birthday Party Host

Fun City Sk8
03.2024 - Current
  • Ensured a memorable event for clients by creating personalized and themed party environments.
  • Enhanced guest experiences by organizing and executing engaging birthday party activities.
  • Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
  • Protected young guests by monitoring activities and maintaining strong perimeter for activities.
  • Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
  • Trained new employees on company policies, best practices in customer service excellence, as well as specific job duties associated with hosting birthday parties effectively.

Cashier

Mia’s Table
08.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Host

Marinas Mexican Restaurant
08.2021 - 08.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Education

Associate of Science - Business

San Jacinto College
Pasadena, TX
05-2029

Skills

  • Strong organizational skills
  • Adaptable personality
  • Time management expertise
  • Effective delegation
  • Exceptional communication
  • Invitation design
  • Resourceful planning
  • Attention to detail
  • Party scheduling
  • Effective multitasking
  • Optimistic mindset
  • Strong work ethic

Certification

  • Licensed food handler - [2024-2026]
  • Licensed CPR - 2023

Timeline

Cashier

Mia’s Table
08.2024 - 01.2025

Birthday Party Host

Fun City Sk8
03.2024 - Current

Host

Marinas Mexican Restaurant
08.2021 - 08.2023

Associate of Science - Business

San Jacinto College

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