Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Malani Terry

Stroudsburg,PA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

1
1
year of professional experience

Work History

Sales Associate

Party City
Stroudsburg, PA
08.2024 - 02.2025
  • Greeting customers, providing product information, and helping customers find the right products.
  • Processing payments, returns, and exchanges at the cash register.
  • Keeping the store clean and organized, and stocking and merchandising items.
  • Supporting team members and managing daily workloads.
  • Planogramming.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.

Front Counter Associate/Barista Trainee

Sunshine Smoothies
Atlanta, GA
02.2024 - 05.2024
  • Greeted customers and provided assistance with product selection.
  • Monitored customer traffic flow to ensure efficient service delivery.
  • Answered phone calls promptly and courteously with professional etiquette.
  • Took customer orders in a fast-paced environment with a focus on friendliness and accuracy
  • Prepared and served drinks while maintaining cleanliness and food safety standards
  • Handled cash, card, and mobile payments with speed and precision
  • Worked closely with a team to ensure smooth shift changes and meet high customer traffic demands

Education

High School -

New Manchester High School
Douglasville, GA
05.2024

Skills

  • Customer service and communication skills
  • Organizational skills
  • Creativity
  • Adaptability
  • Listening skills
  • Computer skills
  • Time management
  • Communication skills
  • Attention to detail
  • Fast-paced service
  • Order taking
  • Customer assistance
  • Basic math
  • Empathy and patience

Personal Information

Timeline

Sales Associate

Party City
08.2024 - 02.2025

Front Counter Associate/Barista Trainee

Sunshine Smoothies
02.2024 - 05.2024

High School -

New Manchester High School

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