Malanie Zamora
Albuquerque,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent interpersonal skills and ability to foster a positive learning environment conducive to success.
Overview
3
3
years of professional experience
Work History
Administration Assistant
Baca Community Health & Wellness
Albuquerque, NM
09.2023 - Current
- Answered phone calls delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Restocked supplies and placed purchase orders to maintain stock levels in clinic.
- Helped patients complete necessary paperwork efficiently.
- Participated in quality improvement initiatives aimed at enhancing patient care services within the clinic.
- Managed appointment scheduling for multiple healthcare providers, ensuring optimal utilization of resources and time.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Assisted with medical coding and billing tasks.
Esthetician
Founder & Lash Specialist (Mal Mal's LLC)
Albuquerque, NM
01.2021 - Current
- Designed and developed a unique product line for lash extensions.
- Manage all aspects of business, from product development to finances.
- Fostered friendly, warm, and exceptional customer experience.
- Educated clients on how to clean and maintain lash extensions.
- Consulted with clients to understand desired look and discuss available lash options.
- Taught clients how best to care for lash extensions and prevent problems.
- Answered phone calls and emails to schedule client appointments.
- Maintained state board sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Enhanced overall salon experience by maintaining up-to-date knowledge on industry trends and offering advice on various product lines.
- Enhanced client satisfaction by providing waxing services and maintaining a clean workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
Education
Associate Degree in Nursing (RN) - Nursing Science
Carrington College
Albuquerque, NM03.2026
Health & Wellness Safety Cert. - Nursing
Central New Mexico Community College
Albuquerque, NM05.2023
Esthetician License - Esthetics
Adorabella Beauty Academy
Albuquerque, NM06.2022
Skills
- Sanitization
- Social Media Marketing
- Infection Control
- Team Collaboration
- Product Demonstrations
- Scheduling
- Time Management
- Resourceful
- Tech-Savvy
Timeline
Administration Assistant
Baca Community Health & Wellness
09.2023 - Current
Esthetician
Founder & Lash Specialist (Mal Mal's LLC)
01.2021 - Current
Associate Degree in Nursing (RN) - Nursing Science
Carrington College
Health & Wellness Safety Cert. - Nursing
Central New Mexico Community College
Esthetician License - Esthetics
Adorabella Beauty Academy