Summary
Overview
Work History
Education
Skills
Academic Projects
Core Competencies
Awards, Accomplishments and Honors
Timeline
Generic

Malathy Natarajan

Cary,NC

Summary

Software engineer combining a strong technical foundation with cross-functional expertise and a passion for building human-centered, ethically digital products. My career began in software engineering, where I gained hands-on experience in programming, quality analysis, and business analysis across retail and insurance domains. I also worked extensively with software testing, Waterfall, Agile, and Scrum methodologies, giving me a full-lifecycle perspective on delivering and improving software solutions. I am currently upskilling in AI ethics, Agile, Scrum, and UI/UX design, learning alongside professionals worldwide, and transitioning into Product Ownership. I am open to junior or entry-level Product Owner opportunities or other related roles , where I can apply my technical expertise, cross-functional knowledge, and growing product skills to deliver inclusive and impactful digital products.

Overview

4
4
years of professional experience

Work History

Independent Product & IT Professional

Unemployed
Cary, North Carolina
02.2018 - Current
  • Business Analysis and Product Ownership, including requirement gathering, stakeholder collaboration, and Agile workflows.
  • Pursuing professional certifications in Agile, Scrum, Product Management, and UI/UX Design through Coursera and other platforms.
  • Developing knowledge in product backlog creation, user stories, and iterative delivery to prepare for real-world Agile product management.
  • Learning UX research and usability testing to enhance understanding of user-centered design principles.
  • Staying updated with digital product lifecycle management trends and emerging AI-driven automation tools.
  • Developed transferable skills directly applicable to requirement analysis, backlog prioritization, and stakeholder collaboration in Product Owner roles.

Value & Outcome or Deliverables-

  • Demonstrated commitment to continuous learning and professional growth through completion and pursuit of industry-recognized certifications.
  • Completed / Pursued: Foundations of User Experience (UX) Design – Google (Coursera) DB2 Family Fundamentals – IBM Professional certificate - May 2012
  • In Progress: Certified AI Ethics course Turing College (Onging and Expected Completion: April/May 2026) Agile Project Management – Coursera (Expected Completion: Jan 2026) Start the UX Design Process: Empathize, Define, and Ideate – Google (Coursera)*

Business Analyst

Prudential insurance
11.2016 - 02.2018
  • Collaborated with stakeholders to gather and document functional and non-functional requirements.
  • Supported preparation of user stories and acceptance criteria for system enhancements.
  • Facilitated UAT by preparing test cases aligned with business requirements.
  • Identified requirement gaps and defects early, reducing product development cycle time by 30%.

IT Analyst & Lead |

Target Corporation
05.2015 - 10.2016
  • Led SDLC phases including documentation, requirement gathering, testing, and rollout for merchandising systems enhancements.
  • Coordinated with cross-functional teams to implement a new distribution center system.
  • Facilitated defect triage meetings, improving resolution times and stakeholder satisfaction.
  • Delivered defect-free applications by aligning requirement analysis with QA practices.
  • Award: Best Project Lead for delivering defect-free functionalities in Target’s Item Management Application.

Systems Engineer

Target Corporation
06.2014 - 04.2015
  • Implemented the “Zero Defect” project, collaborating across multiple teams to enhance merchandising systems.
  • Designed clear test cases and performed regression testing, ensuring complete coverage of business requirements.
  • Conducted root cause analysis to maintain stable production releases.

Systems Engineer

Tata Consultancy Services (TCS)
Chennai, Tamilnadu
01.2014 - 06.2014
  • Streamlined processes via code reviews and debugging using COBOL, CICS, and SQL.
  • Built and maintained databases and table structures for web applications.

Education

BE-Computer Science Engineering

Meenakshi Sundararajan Engg|Anna University
Chennai
05-2013

Skills

Product & Business Analysis: Requirement Gathering, User Stories, Acceptance Criteria,UAT,Stakeholder Collaboration, Agile Workflows

UX & Design: User-Centered Design Principles, Wireframing, Figma, Basic Usability Concepts

Technical & Tools: SQL, Java, COBOL, CICS, DB2, Selenium (basic), Jira, ServiceNow, GitHub, Quality Center, Eclipse, Apache Tomcat, Figma

Soft Skills: Communication, Storytelling, Critical Thinking, Empathy, Structured Problem-Solving, Business Value analysis

Academic Projects

Ongoing Academic Project – Fairness Audit Playbook for AI Systems | Academic Experience, Ongoing Turing College - November 2025 Cohort

  • Developing a framework to standardize fairness evaluation across AI systems in multiple domains (e.g., healthcare, finance).
  • Designing the playbook to integrate Historical Context Assessment, Fairness Definition Selection, Bias Source Identification, and Comprehensive Metrics.
  • Developing implementation and validation guides to ensure reproducibility, intersectional fairness, and usability by non-expert teams.
  • Skills / Concepts: AI ethics, bias detection, fairness evaluation, workflow design, validation frameworks, intersectional fairness, technical documentation.
  • Learning Outcomes: Adaptable workflows, technical communication, actionable implementation guides, validation framework design.

Preserving Access Control for Sharing Information in the Cloud | Anna University, 2013

  • Designed a cloud storage system enhancing security and auditing mechanisms for user data.
  • Implemented a security-oriented mechanism that binds user files in a secure format, allows configurable permissions, and ensures encrypted access control.
  • Technologies / Concepts: Cloud computing, virtualization, data encryption, access control, security auditing.
  • Outcome: Strengthened confidentiality and tracking of cloud-stored data; prevented unauthorized access and improved storage efficiency.

Banking and Medical Diagnosis System |OOAD Lab Project 2012

  • Developed modules for banking and medical diagnosis systems using Java – JSP frontend and MS-Access backend.
  • Gained experience in modular software development, database integration, and system design.

Lie Detector Using Polygraphs |Conceptual Mini Project| 2011| Ecube, MSEC, Anna University

  • Presented a conceptual model using polygraph readings and physiological signal analysis.
  • Created visual aids and graphs to explain physiological responses indicating truthfulness.
  • Recognition: Won laurels/2nd prize for creativity and clarity in presentation.

Core Competencies

  • Cross-Functional Expertise: Combines Quality Assurance, Business Analysis, and Systems Engineering for full-cycle product understanding.
  • Agile & Product-Oriented Thinking: Skilled in Agile workflows, Scrum, user stories, backlog management, and iterative delivery.
  • Analytical & Problem-Solving: Strong ability to analyze complex data, identify gaps, and improve processes; experienced in risk assessment and defect triage.
  • Technical Versatility: Front-end and back-end validation; tools and languages include Selenium, SQL, Jira, DB2, ServiceNow, COBOL, CICS, Java.
  • User-Centered Design: Knowledge of UX principles, wireframing, and usability testing; translates technical findings into actionable business insights.
  • Leadership & Initiative: Led SDLC phases, defect triage meetings, and independent projects; recognized for delivering defect-free releases and process improvements.
  • Adaptability & Continuous Learning: Rapidly upskilling in Agile, UX, and AI Ethics; able to adapt to emerging technologies and evolving business needs.

Awards, Accomplishments and Honors

  • Project Lead – Target Corporation – Delivered defect-free functionalities
  • Mini Project – “Lie Detector” | 3rd Year College Project – Won best project award
  • Academic Achievement – Bachelor of Engineering, Computer Science – 45th university rank, 85% top 1 % in cohort(45 among 6308 students)
  • Independent Blogger – malathypens.us – A Million Lights to Spark

Timeline

Independent Product & IT Professional

Unemployed
02.2018 - Current

Business Analyst

Prudential insurance
11.2016 - 02.2018

IT Analyst & Lead |

Target Corporation
05.2015 - 10.2016

Systems Engineer

Target Corporation
06.2014 - 04.2015

Systems Engineer

Tata Consultancy Services (TCS)
01.2014 - 06.2014

BE-Computer Science Engineering

Meenakshi Sundararajan Engg|Anna University
Malathy Natarajan