Experienced support analyst with over 5 years of experience across the automotive and financial industries. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
Work History
SERVICE BUSINESS ANALYST
NISSAN TRADING CORPS., AMERICAS
04.2022 - Current
4 analyst titles since beginning with the company.
Support month-end closing procedures by compiling data from multiple file calculations for analysis and forecasting next month’s result compared to yearly budget.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Write reports, business correspondence, and procedure manuals while effectively presenting information and responding to questions from groups of managers, suppliers, and customers.
Developed financial models to project future growth scenarios, assisting in long-term strategic planning.
Optimized business operations by designing and introducing efficient workflow processes with cross-functional teams, which led to smoother project execution and support new trainees.
Maintain pricing data including purchase and sales with the ability to create history and research pricing data for both purchasing and sales.
Maintaining pricing data from purchasing and sales into NetSuite, GTOP, and compare data from SAP.
CHIEF FINANCIAL OFFICER
SPORTS CARD EXCHANGE
06.2019 - Current
Maintained strict independent work through time management and maintained open communication with CEO regarding deadlines and expectations as needed.
Maintained P&L and oversaw preparation of related reports for end of fiscal year filing.
Tracked expenses and documented records using Google Sheets and Excel to improve financial flow.
Tracked cash flow and financial planning to analyze company's financial strengths and weaknesses and propose strategic directions.
Oversaw the successful completion of external audits, addressing any recommendations promptly to ensure smooth operations.
FLOAT PERSONAL BANKER
FIFTH THIRD BANK
10.2018 - 08.2021
Lead Customer Service Representative from October 2018 until promotion to Float Personal Banker in March 2021.
Skilled at working independently and collaboratively in a team environment.
Primarily focused on cross-selling to existing customer base and engaging in outside sales activities as the need was presented.
Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Establish close working relationships with assigned Business Partners referring customers when appropriate to provide timely, and holistic financial solutions.
Educated and formulated financial budgeting tailored for each customer in need with detailed explanation on the purpose and effect of implementation.
Lending in the following but not limited to: Personal Loans, Auto Loans, and Mortgages.
Developed and maintained strong customer relationships, providing exceptional service and advice.