SYED UDDIN
Peoria,AZ
Summary
Over 9 years of experience in System Development Life Cycle (SDLC) with expertise in AGILE and Waterfall methodologies across diverse sectors including Health Care, Education, Telecommunication, and Banking. Proficient in requirements gathering and documentation, including BRD, FSD, and UAT, while effectively facilitating JAD sessions with stakeholders. Demonstrated ability in project coordination, ensuring seamless collaboration between business, technical, and QA teams to achieve project deadlines. Strong analytical skills in SQL and advanced Excel functions, complemented by proficiency in UML modeling tools, focusing on operational efficiency and team engagement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Analyst
Elevance Health
Boston, MA
07.2024 - Current
- Collaborated with client stakeholders from Claims, Clinical, and Finance to gather requirements for Claims Archive enhancement.
- Developed detailed business and functional requirement documents for stakeholder review in Jira.
- Facilitated requirement walkthrough with onshore and offshore development teams across multiple lines of business.
- Created mock screens for various project phases and provided QA support during UAT testing.
Business Analyst
AmeriHealth Caritas
Harrisburg, PA
01.2024 - 07.2024
- Gathered requirements by collaborating with client stakeholders from North Carolina Department of Health Services for 277 RFAI project.
- Developed business and functional requirement documents for stakeholder review and approval.
- Conducted requirement walkthroughs with onshore and offshore development teams across all business lines.
- Created process flow diagrams for various project phases, supporting QA team during UAT testing.
Business Analyst
AmeriHealth Caritas
Harrisburg, PA
07.2023 - 01.2024
- Facilitated all agile ceremonies, including sprint planning, stand-ups, backlog grooming, and retrospectives.
- Acted as proxy scrum master, identifying improvement opportunities from sprint retrospective feedback.
- Supported product owners in feature prioritization and removed impediments for development teams.
- Managed integration between Salesforce and backend systems to enhance operational efficiency.
- Guided development team in meeting sprint deliverables and ensured timely production deployments.
- Created user stories in agility tool and developed data mapping documents for project phases.
- Incorporated stakeholder feedback to finalize transactions for plan websites and mobile applications.
Business Analyst-EPMO
Emblem Health
New York, NY
08.2022 - 06.2023
- Gathered requirements by collaborating with client stakeholders on business documentation for Medical Management and Provider Network Management.
- Led analysis from intake to implementation, ensuring compliance with 2021 No Surprises Act regulations.
- Documented necessary modifications in Provider Network Management based on stakeholder guidance.
- Facilitated requirement walkthroughs with offshore team for all lines of business.
- Tracked project progress alongside project manager, addressing impediments to enhance team velocity.
- Supported QA team and business stakeholders throughout UAT testing process.
Business Analyst-EDL
Emblem Health
New York, NY
02.2022 - 08.2022
- Gathered business requirements by collaborating with users, project leaders, and developers.
- Created mapping documents in partnership with offshore team.
- Consolidated reference manuals for Tableau dashboards.
- Developed business requirements document for mailing automation project.
- Provided insights to developers to enhance provider incentive Tableau dashboards, obtaining approvals and feedback from users.
- Tracked project progress with project manager to eliminate impediments and boost team velocity.
- Collected requirements for MFT project to establish secure file transfer mechanisms and update protocols.
- Supported QA team and stakeholders during UAT testing.
Business System Analyst
Blue Cross Blue Shield
Phoenix, AZ
02.2020 - 02.2022
- Facilitated Agile ceremonies and collaborated with users to gather business requirements.
- Created data flow diagrams and developed project data models based on EDW requirements.
- Translated logical data models into physical designs and advised on data management practices.
- Executed SQL queries to validate EDW and staging table data effectively.
- Developed user stories and features in Rally, tracking dependencies, risks, and defects.
- Designed UI mockups and obtained stakeholder feedback for final approval.
- Generated reports using Business Objects and analyzed data with advanced Excel functions.
- Defined data mapping processes, including source-to-target rules and field extractions.
Business Analyst
Pinnacle Education
Phoenix, AZ
08.2016 - 01.2020
- Documented functional and non-functional requirements for MSTAR application.
- Collaborated with Project Manager to refine estimates, schedules, and scopes during JAD sessions.
- Led design review sessions and authored BRDs while gathering stakeholder requirements.
- Designed risk score validations and conducted portfolio profiling with trend analysis.
- Managed vendor communications, developed RFPs, and coordinated leadership updates.
- Created UI specifications and user forms, enhancing usability and minimizing support issues.
- Analyzed business operations to identify process improvements that elevated client experiences.
- Executed user acceptance testing for new systems to support data-driven initiatives.
Business Analyst
WELLS FARGO
Charlotte, NC
05.2015 - 06.2016
- Enhanced internal financial systems by streamlining payment workflows, fund transfers, and compliance tracking.
- Collaborated with cross-functional teams to implement data validation logic and financial risk rules.
- Defined product requirements and developed test documentation to ensure regulatory compliance.
- Conducted cost/benefit analysis for IT initiatives supporting Agile system development.
Business Analyst
Charter Communication
Atlanta, GE
07.2014 - 03.2015
- Conducted root cause analysis and established control measures for incident resolution.
- Developed Oracle database views and executed SQL queries for backend data validation.
Education
Masters of Information Systems - Information Management
Grand Canyon University
Phoenix, AZ01-2020
Bachelors Of Computer Science - Computer Science Engineering
Jawahar Lal Nehru Technological University
INDIA05-2014
Skills
- Agile and waterfall methodologies
- Scrum and Kanban techniques
- Requirements gathering and process mapping
- Business analytics and problem resolution
- Project management tools: JIRA, Rally, Azure DevOps, MS Project
- Advanced Excel and SQL skills
- Oracle database and MS Access proficiency
- SQL Server, C/C, COBOL programming languages
- HTML and XML coding capabilities
- Effective communication and stakeholder relations
- Regulatory compliance
Personal Information
VISA: US Citizen
Certification
- PMP
- PBA
- Microsoft AI-900
- Certified Scrum Master
- Certified Scrum Product Owner
Timeline
Business Analyst
Elevance Health
07.2024 - Current
Business Analyst
AmeriHealth Caritas
01.2024 - 07.2024
Business Analyst
AmeriHealth Caritas
07.2023 - 01.2024
Business Analyst-EPMO
Emblem Health
08.2022 - 06.2023
Business Analyst-EDL
Emblem Health
02.2022 - 08.2022
Business System Analyst
Blue Cross Blue Shield
02.2020 - 02.2022
Business Analyst
Pinnacle Education
08.2016 - 01.2020
Business Analyst
WELLS FARGO
05.2015 - 06.2016
Business Analyst
Charter Communication
07.2014 - 03.2015
Masters of Information Systems - Information Management
Grand Canyon University
Bachelors Of Computer Science - Computer Science Engineering
Jawahar Lal Nehru Technological University
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