MALAYNE CONDRA
Navarre,FL
Summary
Results-driven Shift Leader with a strong background in team leadership, staff training, and customer service management. Demonstrated ability to enhance operational efficiency and elevate customer satisfaction through effective mentorship and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Chipotle
Navarre, FL
10.2024 - Current
- Supervised daily operations, ensuring compliance with food safety and sanitation standards.
- Trained and mentored team members on service excellence and operational efficiency.
- Managed inventory levels, optimizing supply chain processes to reduce waste.
- Delivered exceptional customer service, resolving issues to enhance satisfaction and loyalty.
- Developed shift schedules to maintain adequate staffing levels during peak hours.
- Propelled our store into top ranking stats and earned the #2 ranking in the subregion.
Trainer
Slim Chickens
Navarre, FL
11.2022 - 08.2024
- Developed and delivered engaging training sessions on menu items and service protocols.
- Facilitated onboarding processes for new team members, enhancing their integration into the team.
- Evaluated trainee performance, providing constructive feedback to improve skills and confidence.
- Collaborated with management to refine training materials, ensuring alignment with operational standards.
Education
High School Diploma -
Navarre High School
Navarre, FL03.2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Strong verbal and written communication
- Creative problem solving
- Customer service management
- Staff education and training
- Goal setting and tracking
Certification
- Servesafe - 2025-2028
Timeline
Shift Leader
Chipotle
10.2024 - Current
Trainer
Slim Chickens
11.2022 - 08.2024
High School Diploma -
Navarre High School