Malaysha Mike
Savannah,USA
Summary
Highly organized and motivated individual with a strong emphasis on time management and organizational skills. Seeking entry-level opportunities to apply and develop these skills in diverse settings, with a focus on making valuable contributions to company growth.
Overview
9
9
years of professional experience
Work History
Certified Central Sterile Processing Technician
Savannah Technical College
Savannah, USA
08.2024 - 05.2025
- Clean, disinfect, and sterilize surgical instruments and medical equipment using various methods
- Operate and maintain sterilization equipment, including autoclaves.
- Assemble and package surgical trays and instrument sets according
- Inspect instruments and equipment for damage or defects.
- Follow established protocols and safety guidelines for sterilization and infection control
- Perform quality control tests to ensure proper sterilization.
Leasing Agent
Cornerstone Residential
09.2023 - 03.2025
- Meeting potential renters and guiding them on tours of available units
- Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified.
- Keeping residents informed of any changes to rental agreements or upcoming property
- Building a rapport with current tenants to give them personalized service.
- Preparing leasing documents for potential renters using property standards and regulations.
Leasing Agent
Village at Rice Hope
06.2022 - 08.2023
- Meeting potential renters and guiding them on tours of available units
- Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified.
- Keeping residents informed of any changes to rental agreements or upcoming property
- Building a rapport with current tenants to give them personalized service.
- Preparing leasing documents for potential renters using property standards and regulations.
HR Assistant
Kindred Healthcare
Savannah, USA
08.2021 - 05.2022
- Responsible for ensuring agency staff is supported related to HR needs, day-to-day coordination of telephone / personnel communication systems, overall management of agency supplies / mail, and processing of accounts payable.
- Assist Branch with HR related matters
- Process HR related documentation
- Conduct on boarding process
- Process payroll accurately and in a timely manner
- Audit employees files
- Maintain personnel files
- New employee orientation
- General HR inquiries
- Adheres to HIPAA regulations by verifying pertinent information to determine caller authorization level receiving information on account
- Managing all incoming telephone calls in a professional manner including: Screen and route calls to the appropriate agency staff
- Maintenance and administration of the phone system including: Adding / revising voice mail boxes
- Managing accurate employee phone roster
- Process incoming and outgoing mail.
- Manage and order office supplies (including agency specific forms) as needed.
Dental Assistant
Savannah Dental School
Atlanta, USA
05.2021 - 08.2021
- Sanitized equipment cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Took bitewing, periodical, panoramic and occlusal X-rays and prepared for dentists to review.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
- Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
- Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns and seating permanent crowns.
- Gathered medical information, dental health history and vitals from patients.
- Created bitewing, panoramic and periapical X-ray images for dentist to review.
Team Lead
Air Canada
Savannah, USA
05.2019 - 03.2020
- Provides superb customer service by leading and motivating the customer service team, developing loyalty programs and creating customer satisfaction.
- Coordinate with supervisor to determine staffing needs for gate and ground operations, including ticket counters and baggage services.
- Address and resolve escalated customer concerns and mentor staff to improve performance and efficiency.
- Secure gates by communicating with aircraft and relaying messages to ramp and ticket counter.
- Checked-in passengers for domestic and international travel using computerized systems; verified documentation for international and domestic flights.
- Announced and provided information on arrival and departure times, boarding procedures, gate changes, and carry on regulations.
Package Handler (Seasonal)
FedEx
Pooler, USA
10.2018 - 12.2018
- Sorting delivers and ensuring they are properly routed
- Loading and unloading dock
- Adhering to safe package handling practices always
- Scanning parcels to ensure they are appropriately tracked
Sales Associate/Fulfillments (Seasonal)
Belk
Savannah, USA
10.2016 - 01.2017
- Provide the first point of customer contact for inquiries such as pricing, product information, shipments and orders
- Enter customer information and orders in company database
- Build and maintain customer loyalty by providing prompt friendly service
- Ensure delivery of excellent customer service through timely and accurate processing of orders
- Resolved complaints in an orderly and timely manner with a positive outcome
Education
Certified Central Sterile Processing - Sterile Processing
Savannah Technical College
Savannah, GA04.2025
High School Diploma -
New Hampstead High School
Bloomingdale, GA05.2018
Skills
Team Leadership
Customer service
Strong computer skills
Knowledge of Infection Prevention and Control
Knowledge of Epic and Next Gen
Extensive knowledge of HIPAA
Sterilization procedures
Medical equipment maintenance
Sterilization techniques
Knowledge of Infection Prevention
Timeline
Certified Central Sterile Processing Technician
Savannah Technical College
08.2024 - 05.2025
Leasing Agent
Cornerstone Residential
09.2023 - 03.2025
Leasing Agent
Village at Rice Hope
06.2022 - 08.2023
HR Assistant
Kindred Healthcare
08.2021 - 05.2022
Dental Assistant
Savannah Dental School
05.2021 - 08.2021
Team Lead
Air Canada
05.2019 - 03.2020
Package Handler (Seasonal)
FedEx
10.2018 - 12.2018
Sales Associate/Fulfillments (Seasonal)
Belk
10.2016 - 01.2017
Certified Central Sterile Processing - Sterile Processing
Savannah Technical College
High School Diploma -
New Hampstead High School