Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Malaysia Dorsey

Gastonia,NC

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

7
7
years of professional experience

Work History

Recruiting Maneger/ On-Site Supervisor

Staffmark at Shutterfly
09.2024 - Current
  • Manage workforce planning efforts by collaborating with department leaders to assess hiring needs and forecast talent requirements.
  • Coordinate onboarding processes with HR and ensure seamless handovers for new hires.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Managed time efficiently in order to complete all tasks within deadlines.

Catastrophe Claims Analyst

Allstate Insurance Co
09.2021 - 07.2023
  • Thoroughly evaluate and analyze insurance claims, determining liability and damages.
  • Provide empathetic and clear communication to address client concerns and inquiries.
  • Skillfully negotiate settlements, achieving equitable and policy-aligned resolutions.
  • Maintain accurate claims documentation and collaborate cross functionally.
  • Stay updated on industry regulations and contribute to process enhancements.
  • Maintained strict confidentiality with all personal data as per company guidelines.

Assistant Manager

Sunglass Hut - Luxottica
06.2019 - 08.2021
  • Conducted comprehensive training sessions to onboard new employees, focusing on the seamless implementation of store procedures and cutting-edge sales tactics.
  • Offer friendly, knowledgeable assistance to customers, building lasting relationships and ensuring their satisfaction.
  • Master our eyewear range, stay updated on trends, and effectively convey product bene ts while maintaining store aesthetics, ensuring neat displays and participating in visual merchandising efforts.
  • Utilize persuasive techniques to boost sales, suggest complementary items, and upsell when appropriate.
  • Assist with inventory management, conduct stock checks, and ensure prompt restocking.

Supply Chain Analyst Intern

Cataler North America
05.2017 - 01.2019
  • Conducted data analysis to identify cost-saving opportunities and enhance demand forecasting accuracy.
  • Assisted in streamlining order fullment processes, reducing processing time.
  • Evaluated supplier performance, fostering stronger relationships and reducing lead times by.
  • Collaborated with cross-functional teams to contribute insights and support decision-making.
  • Generated reports and presentations to communicate findings and recommendations
  • Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.

Education

Bachelor of Science - Public Health

East Carolina University
Greenville, NC
12-2021

Skills

  • Computer Literacy
  • Data Entry
  • Fast Typing Skills
  • Microsoft Excel Proficiency
  • Microsoft Office Proficiency
  • Business Analysis
  • Logistics Coordination
  • Project Management
  • Inventory Management
  • Audit reporting
  • Data Analysis

Websites

Timeline

Recruiting Maneger/ On-Site Supervisor

Staffmark at Shutterfly
09.2024 - Current

Catastrophe Claims Analyst

Allstate Insurance Co
09.2021 - 07.2023

Assistant Manager

Sunglass Hut - Luxottica
06.2019 - 08.2021

Supply Chain Analyst Intern

Cataler North America
05.2017 - 01.2019

Bachelor of Science - Public Health

East Carolina University

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Malaysia Dorsey