Malaysia Lemons
Ft. Washington,Maryland
Summary
Project Coordinator: with over 2 years of experience in tech event management and communications at CapitalOne Financial Corporation. Demonstrates expertise in orchestrating large-scale events, managing communication for 15,000+ tech associates, and leveraging data to enhance strategic decisions. Holds SCRUM PSM1 and SAFe SCRUM Master certifications, showcasing advanced leadership and project management skills.
Sales Associate: Currently excelling in driving high sales during both slow and busy shifts. Known for being organized and patient, adept at handling customer complaints and replenishing stock. A flexible and outgoing team player, commended for honesty and integrity with customers, team members, and supervisors.
Overview
4
4
years of professional experience
Work History
Sales Associate
Encore
District Of Columbia
08.2024 - Current
- Lead Management and Research: Imported leads from various sources, conducted background research, and updated CRM systems to transform prospects into viable business opportunities.
- Cost Estimation and Proposal Development: Generated initial cost estimates from customer specifications, and gathered media content for proposals.
- Facilitated site visits, promoting seamless collaboration between departments and assisting with PreCon sessions.
- Guest Follow-Up: Coordinated guest follow-up and thank-you messages to maintain strong client relationships.
Tech Communications Associate
CapitalOne Financial Corporation
McLean, VA
03.2023 - 12.2023
- Oversee and maintain complex distribution lists for over 15,000 Tech associates, ensuring seamless communication.
- Gather and analyze data for the Tech Communication quarterly report, enhancing data-driven decisions.
- Refine the team playbook, boosting usability and operational efficiency.
- Improve tech comm tools and processes, significantly enhancing team productivity.
Project Coordinator
CapitalOne Financial Corporation
McLean, VA
01.2022 - 03.2023
- Supported team operations, planned and managed meetings, ensuring efficient workflows
- Collected and analyzed data to measure Communications impact, enhancing outreach strategies
- Planned and executed internal and external events, conducted landscape research, managed project plans
- Managed and executed team operations for events, ensuring seamless project management and data analysis
- Enhanced CapitalOne's tech reputation through strategic sponsorships of technical conferences
- Educated external engineers on CapitalOne's technology, fostering engagement and knowledge sharing
Night Supervisor
AC Hotel (Marriott Corporation)
National Harbor, USA
08.2020 - 09.2021
- Supervised 10 employees to ensure smooth hotel operations and task completion
- Developed strategies to maximize revenue opportunities within the hotel.
- Collaborated with other departments to ensure smooth operations throughout the hotel.
- Supervised and coordinated daily shift activities of hotel staff, including assigning tasks to team members.
- Monitored guest satisfaction levels and took corrective action when necessary to resolve any customer service issues.
Education
Bachelor of Science - Business Administration Information Technology Management
Purdue University
West Lafayette, IN08-2026
Project Management Training -
Year Up
Washington, DC07.2022
Associate of Arts -
Allegany College of Maryland
Cumberland, MD12.2019
Skills
- SCRUM PSM1 Certification
- SAFe Scrum Master
- Advanced Microsoft Office Skills
- Project Management
- Leadership
- Sales strategies
- Problem Solver
- Team Engagement
- Relationship building
- Excellent communication skills
- Customer engagement
Accomplishments
- Allegany College of Maryland: Sincere Appreciation Awards
- Year Up: Dependability Award
References
References available upon request.
Timeline
Sales Associate
Encore
08.2024 - Current
Tech Communications Associate
CapitalOne Financial Corporation
03.2023 - 12.2023
Project Coordinator
CapitalOne Financial Corporation
01.2022 - 03.2023
Night Supervisor
AC Hotel (Marriott Corporation)
08.2020 - 09.2021
Bachelor of Science - Business Administration Information Technology Management
Purdue University
Project Management Training -
Year Up
Associate of Arts -
Allegany College of Maryland