Malcolm Coker
Vienna,VA
Summary
Self-motivated professional with extensive experience in guest services. Possesses excellent customer relations, recordkeeping, and problem-solving skills. Known for creating a positive atmosphere through outgoing and friendly interactions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Manassas, VA
06.2024 - 07.2024
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Group Fitness Instructor
Gold's Gym
Reston, VA
01.2024 - 05.2024
- Taught high-energy, instructor-led exercise classes designed to improve cardiovascular health, muscular strength, and flexibility.
- Developed class plans for each session based on fitness level of participants.
- Demonstrated proper form and technique for exercises to ensure safety of participants.
- Encouraged members to reach their fitness goals through motivation and positive reinforcement.
Front Desk Receptionist
Gold's Gym
Reston, VA
05.2023 - 05.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Education
Bachelor of Science - Business
George Mason University
Fairfax, VA12-2025
Skills
- Front Office Management
- Guest Relations
- Call Routing
- Appointment confirmation
- Customer Service
- Inventory Control
- Microsoft Excel proficiency
- Problem-Solving
- Data Entry
- Multitasking
- Written Communication
- Microsoft Word
Certification
- CPR certified
- Group Trainer Certificate
- Drivers License
Languages
English
Native/ Bilingual
Timeline
Delivery Driver
Amazon
06.2024 - 07.2024
Group Fitness Instructor
Gold's Gym
01.2024 - 05.2024
Front Desk Receptionist
Gold's Gym
05.2023 - 05.2024
Bachelor of Science - Business
George Mason University
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