Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malcolm Coles

Chicago,IL

Summary

Retail professional prepared to contribute to team-oriented environment with extensive experience in customer service and sales. Known for reliability and adaptability, consistently meeting store objectives and resolving customer queries efficiently. Possesses keen eye for detail and proactive approach to team collaboration.

Overview

13
13
years of professional experience

Work History

Retail Store Associate

Big Lots
07.2010 - 02.2013
  • Collaborated with team members to achieve store sales targets consistently.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Stocker

Harborquest
01.2007 - 08.2009
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Restaurant Busser

Mexus Steakhouse
03.2000 - 06.2003
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.

Education

High School Diploma -

Bogan High School
Chicago, IL
06-2005

Skills

  • Store maintenance
  • Goal-Driven
  • Customer Engagement
  • Stock replenishment
  • Customer Assistance
  • Team Collaboration
  • Decision-Making
  • Reliable and Responsible
  • Item Ticketing and Pricing

Timeline

Retail Store Associate

Big Lots
07.2010 - 02.2013

Stocker

Harborquest
01.2007 - 08.2009

Restaurant Busser

Mexus Steakhouse
03.2000 - 06.2003

High School Diploma -

Bogan High School

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Malcolm Coles