Malcolm Daniels
Durham,NC
Overview
7
7
years of professional experience
Work History
Inside Sales Manager
Fitch Lumber And Hardware
11.2019 - Current
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Worked closely with other departments to promote products and marketing campaigns.
- Handled opening/closing duties of store
- Worked with all departments in business to ensure prompt customer service, processing special orders, and coordinating deliveries with operations department.
- Worked closely with dozens of vendors, ordering vastly different building materials and increasing product knowledge of sales counter.
PROJECT MANAGER
The Aluminum Company of North Carolina
06.2019 - 09.2019
- Managed from beginning to payment small to large residential and commercial construction projects
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
CREW MEMBER
Labor Panes
11.2018 - 04.2019
- Worked with a crew on home cleaning projects, specifically exterior cleaning
PROJECT COORDINATOR
Robert Gordon Services
03.2017 - 07.2018
- Contacted customers and assisted with estimating and selling prospective construction projects
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Won James Hardie President's Award while with company
Education
B.A. Communication -
NORTH CAROLINA CENTRAL UNIVERSITY
Durham, NC05.2016
Skills
- Spanish- Moderate speaking level
- Efficient in Microsoft Office
- Proficiency in Quickbooks
- Multi-tasking and Professional Communicator
- Sales Tracking
- Customer Service Management
- Customer Relationship Building
About me
Avid Sports Fan. Always excited to learn. Born and raised in Durham NC. Love taking on new challenges and meeting new people.
Timeline
Inside Sales Manager
Fitch Lumber And Hardware
11.2019 - Current
PROJECT MANAGER
The Aluminum Company of North Carolina
06.2019 - 09.2019
CREW MEMBER
Labor Panes
11.2018 - 04.2019
PROJECT COORDINATOR
Robert Gordon Services
03.2017 - 07.2018
B.A. Communication -
NORTH CAROLINA CENTRAL UNIVERSITY