Malcolm Dickerson

Aspiring engineering technician with a versatile foundation in mechanical, electrical, and automation systems. Skilled in PLC programming, Python scripting, robot programming, and troubleshooting complex control systems. Experienced with 3D CAD tools including SOLIDWORKS and AutoCAD, as well as 3D printing, welding, and hands-on prototyping for R&D environments. Strong understanding of wiring diagrams, electrical wiring, and mechanical engineering principles. Adept at collaborating in team settings, leveraging Office 365 for documentation and project coordination, and delivering innovative solutions in fast-paced engineering environments.

• In my role as a forklift operator, safety was paramount, and I strictly adhered to established protocols to ensure accident-free pallet and freight movement. With precision, I efficiently organized and loaded items across departments, integrating scanning processes to maintain accurate inventory records. My dedication to maintaining inventory accuracy was unwavering, achieved through vigilant monitoring, regular cycle counts, and meticulous record-keeping. Beyond operational tasks, I offered outstanding customer assistance, lending a hand in lifting and loading heavy items to ensure seamless experiences. My multifaceted contributions converged to create a safe, efficient, and customer-centric logistics environment.

In this role, had to skillfully manage and troubleshoot computers via RDP servers, maintaining uninterrupted operations. Demonstrating expertise in diagnosing and resolving router signal issues, and optimizing network performance for seamless connectivity. Operating adeptly in both Linux and Windows environments, efficiently addressed system concerns to ensure stability. Successfully tackled printer problems, performed intricate machine disassembles, and executed repairs with precision. Proficient in hardware, Excelling in tasks such as motherboard soldering and equipment diagnosis. With technical prowess extended to colleagues, providing adept assistance through help desk ticket resolutions. I harnessed advanced terminal commands for swift and effective problem-solving. Armed with Google IT Support Certifications and pursuit of CompTIA+, Specialized in configuring diverse hardware systems, from mobile devices to desktops. Engaged in continuous learning, contributing significantly to team growth. The experience extended to Oracle VM for problem diagnosis and utilization of Inventor Pro and Solidworks for mechanical design, encompassing Parts, Assembly, and Drawing aspects.