Malcolm Drakes
Irvington,NJ
Summary
Dynamic Janitorial Manager with a proven track record at Buildingstars, enhancing facility cleanliness and client satisfaction through effective team leadership and green cleaning practices. Skilled in project planning and relationship building, I excel in creating efficient operations while fostering a positive work environment. Committed to delivering excellence in service and problem resolution.
Overview
11
11
years of professional experience
Work History
Janitorial Manager
Buildingstars
02.2024 - Current
- Improved facility cleanliness by conducting regular inspections and addressing issues promptly.
- Developed strong vendor relationships for cost-effective supply procurement and inventory management.
- Increased client satisfaction by consistently maintaining a clean and safe environment for occupants.
- Provided ongoing coaching and mentoring to develop a high-performing janitorial team committed to excellence in service delivery.
Delivery Driver/ Warehouse Associate
Uncle Buck / J&P Transport
11.2014 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Deploma - General Studies
Montclair High
Montclair, NJSkills
- Cleaning expertise
- Green cleaning
- Chemical handling
- Staff management
- Project planning
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Team leadership
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Problem resolution
- Relationship building
- Customer relations
- Team building
- Professional and courteous
- Work Planning and Prioritization
- Task prioritization
- Scheduling and coordinating
- Self motivation
- Managing operations and efficiency
Timeline
Janitorial Manager
Buildingstars
02.2024 - Current
Delivery Driver/ Warehouse Associate
Uncle Buck / J&P Transport
11.2014 - Current
Deploma - General Studies
Montclair High
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