Malcolm Elder

Spokane,WA

Summary

Dedicated hospitality professional with a strong commitment to providing exceptional service in fast-paced environments. Proven ability to handle difficult situations and meet the needs of high-end clientele, ensuring satisfaction and repeat business.

Overview

years of professional experience

Work History

Bartender / Cook

Marriott Hotel: Springhill Suites

07.2024 - 05.2026

Mixing drinks, waiting tables and cooking.
It’s located directly across the street from the Spokane international airport. Many High class people who are flying stay at our hotel.
Mixed cocktails and served beverages to guests at hotel bar.
Maintained cleanliness and organization of bar area throughout shifts.
Assisted guests with drink selections and provided recommendations.

Sales Associate

The Sunglass Hut

09.2023 - 09.2024

Sold high-end sunglasses to customers, providing personalized assistance and product knowledge.
Developed customer service skills to create accommodating experiences while selling high-end products.
Organized and restocked merchandise, maintaining an appealing store presentation to attract customers.

Farm Laborer

Lopez and Orr

05.2022 - 07.2022

Worked on a marijuana Farm for about two years where very intensive labor was being done like maintaining the plants and the actual property itself.
Assisted in maintaining a clean and organized growing environment.
Monitored plant health and environmental conditions on site.

Education

High School Diploma -

Rogers High School

Skills

Hard worker
Availability
Fast learner
Willing to learn
Good interpersonal skills
Food safety protocols

Stress management
Handling difficult customers
Hospitality and accommodation
Customer service
Complex Problem-solving
Outgoing personality

Timeline