MALCOLM HUGHES
Dallas,TX
Summary
Cybersecurity GRC professional with a background in healthcare compliance audits, HIPAA risk assessments, and regulatory control reviews. Experienced in control testing, audit readiness, and cross-functional collaboration with IT security and Legal teams. CompTIA Security+ certified, currently building hands-on GRC artifacts focused on cybersecurity risk assessments, control evaluation, and governance aligned to industry frameworks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Global Compliance & Privacy Auditor (Remote)
ZOLL Medical Corporation
08.2022 - 01.2026
- Collaborated with IT security teams to conduct annual HIPAA Risk Assessment Audits, including physical and virtual asset inventories, administrator interviews, and system data analysis to uncover and address security vulnerabilities.
- Reviewed, updated, and maintained enterprise governance policies and compliance programs to ensure alignment with HIPAA and healthcare regulatory requirements.
- Led comprehensive internal audits year-round, delivering detailed assessments and actionable recommendations to close compliance gaps and ensure alignment with HIPAA, GDPR, and other applicable regulatory standards.
- Redesigned and streamlined the internal audit process, increasing operational efficiency, reducing audit cycle times, and enhancing audit quality. This initiative significantly improved audit success rates and strengthened stakeholder relationships through transparent communication and prompt issue resolution.
- Supported the Vice President of Compliance in executing organization-wide compliance risk assessments, and take a lead role in designing and implementing risk mitigation strategies tailored to business needs.
- Partnered with cross-functional teams across Japan, Asia, and Europe to identify compliance deficiencies and drive remediation efforts, ensuring adherence to international data privacy and protection regulations such as GDPR and HIPAA.
- Investigate compliance and privacy-related incidents, ensuring swift and effective resolution while reinforcing company policy and regulatory adherence.
- Lead cross-divisional risk assessments and play a key role in shaping the annual audit plan, aligning it with organizational priorities and emerging regulatory requirements.
- Developed risk assessment procedures to enhance operational efficiency and mitigate financial risks.
Compliance Analyst (Remote)
Nomad Health
04.2022 - 06.2022
- Supported the process of documenting compliance processes and procedures.
- Reviewed & analyzed documentation to ensure proper clearance for clinician's contract & conducted audits for numerous files for clinicians that resulted in the success of their contract terms.
Compliance Manager
LiquidAgents
Plano, TX
08.2021 - 04.2022
- Collaborated cross-functionally with internal departments to deliver efficient, high-quality support to healthcare professionals, ensuring timely completion of compliance requirements and maintaining regulatory readiness.
- Onboarded and trained new hires on the company’s data management system, Labor Edge, guiding them through key tasks and system functionalities to promote operational accuracy and team productivity.
- Developed and analyzed performance reports and KPIs to measure healthcare provider satisfaction and process effectiveness in achieving compliance for their assignments.
- Delivered exceptional customer service to 20–30 healthcare professionals weekly, managing critical documentation to maintain compliance throughout the duration of each assignment while building strong, trust-based relationships.
- Revitalized at-risk and high-pressure accounts, implementing recovery strategies that prevented cancellations and ensured continued client engagement and regulatory compliance.
- Led quality improvement initiatives by facilitating discussions, cross-departmental meetings, and collaborative efforts to enhance organizational performance and service delivery.
Compliance & Registration Coordinator
Methodist Health System
Mansfield, TX
05.2019 - 10.2020
- Reviewed medical coding, billing, and documentation to ensure compliance with federal regulations, guidelines, HIPAA, and internal policies, while staying current with evolving documentation and coding standards.
- Assisted in compliance investigations, contributing to the preparation of detailed reports on potential violations and supporting enforcement of corrective actions.
- Maintained up-to-date knowledge of HIPAA regulations and healthcare compliance standards to ensure patient data protection and organizational adherence.
- Evaluated asset inventories, assessing the appropriateness of accrued expenses such as legal and executor fees, and providing informed recommendations to support fiduciary compliance.
- Processed financial institution documentation to facilitate the distribution of gifts via beneficiary designations from retirement accounts, investment portfolios, life insurance policies, and other financial assets.
- Registered patients for therapy services, creating and maintaining accurate patient profiles to support scheduling and service delivery.
- Performed accurate data entry for CPT codes, ensuring proper billing and record keeping in accordance with medical coding standards.
Education
Bachelor of Science - Kinesiology
The University of Texas At Arlington
Arlington, TX12.2018
Kinesiology
Southeastern Illinois College
Harrisburg, IL05.2015
Skills
- Regulatory Compliance
- Risk Assessment & Mitigation
- Data Protection Impact Assessments (DPIAs)
- Audit Planning & Execution
- Third-Party Risk Management
- ISO 27001 / NIST / COBIT Frameworks
- Audit reporting
Certification
CompTIA Security+
Timeline
Global Compliance & Privacy Auditor (Remote)
ZOLL Medical Corporation
08.2022 - 01.2026
Compliance Analyst (Remote)
Nomad Health
04.2022 - 06.2022
Compliance Manager
LiquidAgents
08.2021 - 04.2022
Compliance & Registration Coordinator
Methodist Health System
05.2019 - 10.2020
Bachelor of Science - Kinesiology
The University of Texas At Arlington
Kinesiology
Southeastern Illinois College