MALCOLM JONES
Houston,TX
Summary
Compassionate and detail-oriented healthcare professional with extensive experience in clinical support, front-office operations, and ensuring medical data accuracy. Proficient in patient care, HIPAA compliance, and managing high-volume administrative tasks in fast-paced environments. Currently enhancing expertise in Medical Billing and Coding to strengthen back-office healthcare operations with precision and efficiency. Dedicated to providing exceptional service while consistently prioritizing a patient-first approach.
Overview
6
6
years of professional experience
Work History
Medical Biller and Coder
Valetudo
Las Vegas, NV
02.2025 - 12.2025
- Processed insurance claims accurately using electronic medical billing systems.
- Ensured compliance with healthcare regulations and coding guidelines.
- Resolved discrepancies in patient accounts through diligent research and communication.
- Collaborated with healthcare providers to improve coding accuracy and billing processes.
Reception Technician
CSL Plasma
Las Vegas, NV
10.2023 - 02.2025
- Oversaw registration of plasma donors and ensured precision in collecting medical and personal information.
- Maintained strict adherence to FDA and HIPAA guidelines through accurate data input in EMR systems.
- Conducted donor eligibility screening and provided guidance throughout the donation process.
- Managed patient appointments, streamlined donor flow, and supported efficient front-desk operations.
Caregiver
The Watermark at Cherry Hills
Sacramento, CA
05.2020 - 08.2023
- Provided compassionate daily care to residents, promoting autonomy and dignity.
- Monitored vital signs, reported changes in patient condition, and documented updates clearly.
- Ensured a safe, hygienic living environment and collaborated with nursing staff for optimal care delivery.
Education
Associate - Medical Billing and Coding
UEI College
Las Vegas, NV11-2025
Certified Nursing Assistant (CNA) - undefined
Pima Medical Institute
Sacramento, CA08.2020
Skills
- Medical Billing & Coding (ICD-10, CPT, HCPCS)
- Accurate data entry for EMR systems
- HIPAA Compliance & Medical Documentation
- Eligibility verification
- Time Management & Workflow Efficiency
- Front desk management
- Team Collaboration & Communication
- Microsoft Office Suite & Healthcare Software
Timeline
Medical Biller and Coder
Valetudo
02.2025 - 12.2025
Reception Technician
CSL Plasma
10.2023 - 02.2025
Caregiver
The Watermark at Cherry Hills
05.2020 - 08.2023
Certified Nursing Assistant (CNA) - undefined
Pima Medical Institute
Associate - Medical Billing and Coding
UEI College
HONORS & ACHIEVEMENTS
Summa Cum Laude, President’s List, Members of National Honor Society, Student Ambassador