Malcolm Revis Sr.
Loganville,GA
Summary
High-energy and results-focused professional offering 20 years of progressive leadership experience. Remains calm and poised in
high-pressure situations. Demonstrates the creativity and savvy that is critical to financial and operational success. Maintains a can do
attitude with the willingness to take on new challenges. Looking to provide the best and most professional service to the company and it's customers. Served 20 active years of service in the United States Army. Maintains the ability to
coordinate, evaluate and integrate the work of others into a cohesive final product. Broad knowledge of analytical and evaluative
methods for the assessment and improvement of program effectiveness and improvement of complex management process and
systems.
Overview
26
26
years of professional experience
Work History
Process Assistant
AMAZON
11.2020 - Current
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted training and change management processes to improve operations.
- Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Supervised and managed reception operations worth over $1,000,000.
Front Desk / Personal Trainer
GOLD'S GYM
05.2018 - 02.2020
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Analyzed and evaluated training effectiveness and program outcomes.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to over 100 clients to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
Fire Fighter/EMT-Intermediate
ATLANTA FIRE & RESCUE
12.2005 - 10.2018
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Responsible for protecting life and property by enforcing all city fire codes and ordinances and applicable State regulations.
Telecommunications Operations Chief
UNITED STATES ARMY
08.1997 - 11.2017
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Oversaw development and implementation of improvements to support and network operations.
- Conducted reference checks, background screening and other future employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure excellent hiring experience.
- Trained and mentored over 1000 personnel in combat operations and tactics.
- Handled administrative requirements, maintained records and submitted operational reports.
Education
Skills
- Exceptional, personalized customer service
- Excellent external & internal communication
- Exceptional organizational and multitasking abilities
- Ability to work under pressure in challenging environment
- Regulations Compliance
- Google Analytics
- First Aid
- Safety and Security
- Client Engagement
- Strength and Conditioning
Awards & Decorations
Distinguished Honor Graduate at my Military Occupational Special (MOS) School ~ Drill Instructor ~ Recruiter ~ Unit Equal
Opportunity Representative ~ Unit Sexual Harassment/Assault Response and Prevention Representative (1) Meritorious Service
Medal ~ (3) Army Commendation Medal ~ (2) Army Achievement Medal ~ Army Good Conduct Medal ~ National Defense
Service Medal ~ Armed Forces Expeditionary Medal ~ Global War On Terrorism Expeditionary Medal ~ Global War On Terrorism
Service Medal ~ NATO Medal ~ Army Service Ribbon ~ Overseas Service Ribbon ~ Drive & Mechanic Badge ~ Non-
Commissioned Officer Professional Development Ribbon
Timeline
Process Assistant
AMAZON
11.2020 - Current
Front Desk / Personal Trainer
GOLD'S GYM
05.2018 - 02.2020
Fire Fighter/EMT-Intermediate
ATLANTA FIRE & RESCUE
12.2005 - 10.2018
Telecommunications Operations Chief
UNITED STATES ARMY
08.1997 - 11.2017