Malcolm Royal
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Project Manager
Oliver
09.2019 - 11.2024
- Created and managed production trackers and timelines for production of creative assets (Print, OOH, Web Banners, PR copy, Landing Page + Microsite design and copy)
- Conducted requirements gathering calls with Brand team stakeholders
- Managed daily standup calls with Creative Studio
- Confirmed specs and brief + distilled updated direction throughout creative rounds
- Generated estimates + justified/ managed client expectations
Freelance Producer
HAVAS
01.2019 - 08.2019
- Managed production of digital + print advertising creative assets
- Managed and updated project tracker / Trello Board to traffic requests
- Met daily w Creative Director to plan and track studio output
- Managed bi-weekly meetings to communicate status to Account team
- Managed freelancers / offshore resources to produce assets
- Created and delivered ad Trafficking documentation (Social Media, Radio/Podcast, Online Video)
Enablement Consultant
Sprinklr
12.2012 - 01.2017
- Customized platform to fit client use case
- Trained client users and ensured feature set adoption
- Provided strategic guidance on use of platform
- Ran follow up calls to address client issues, concerns and questions
- Conducted product and new feature demos
Online Project Manager, Kaplan Medical
Kaplan Test Prep and Admissions
06.2006 - 01.2012
- Coordinated AV production crews to produce video for content library
- Managed video library (400+ hrs of content that changes frequently)
- Created / edited product demos for targeted marketing campaigns
- Liaison between curriculum team and tech department
- Placed and managed enablement of new feature requests
- Provided requirements for updates to existing features
- Conducted QA/QC + signoff for resulting platform updates
Skills
- Quality assurance
- Problem-solving
- Research
- Training & Development
- Interpersonal communication
Timeline
Project Manager
Oliver
09.2019 - 11.2024
Freelance Producer
HAVAS
01.2019 - 08.2019
Enablement Consultant
Sprinklr
12.2012 - 01.2017
Online Project Manager, Kaplan Medical
Kaplan Test Prep and Admissions
06.2006 - 01.2012
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