Summary
Overview
Work History
Education
Skills
Timeline
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Malcolm Stegall

Milledgeville,GA

Summary

Experienced operations manager with a background in fulfillment, inventory control, and large-scale event coordination. At BattlBox, I managed the accuracy and delivery of thousands of customer orders during peak seasons, while also contributing to brand growth through sponsorships, partnerships, and content creation. I also developed strengths in organization, attention to detail, and handling sensitive information. I believe these skills will support my transition into health informatics. I'm currently pursuing an Associate’s Degree in Health Informatics (expected Spring 2026) and am looking to provide a mix of professional discipline, data management, and teamwork into the healthcare setting.

Overview

10
10
years of professional experience

Work History

Fulfillment Manager

Battlbox
02.2021 - 03.2025
  • Supported warehouse operations by accurately processing incoming and outgoing shipments.
  • Collaborated with team members to streamline order picking processes.
  • Maintained organized storage areas to optimize space and accessibility.
  • Streamlined fulfillment processes for faster delivery times and increased customer satisfaction.
  • Improved order accuracy by implementing an efficient inventory management system.
  • Improved warehouse organization with a focus on space optimization and product accessibility.
  • Assisted in managing inventory levels and tracking product availability.

Customer Service Representative

Home Run Derby Carwash
06.2015 - 02.2017
  • Trained new team members on company policies and best practices.
  • Resolved customer complaints through effective communication and problem-solving abilities, resulting in increased loyalty and repeat business.
  • Demonstrated strong product knowledge to provide quality recommendations based on the customer's needs.
  • Contributed to sales by upselling products and services based on the customer's requirements.
  • Built rapport with customers through active listening, leading to higher retention rates and positive feedback from clients.

Education

Associate of Applied Science - Health Informatics

Central Georgia Technical College
Macon, GA
05-2026

Skills

  • Fast Learner
  • Interpersonal & Effective communication
  • Critical thinking
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Professionalism
  • Planning & Orginization

Timeline

Fulfillment Manager

Battlbox
02.2021 - 03.2025

Customer Service Representative

Home Run Derby Carwash
06.2015 - 02.2017

Associate of Applied Science - Health Informatics

Central Georgia Technical College

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Malcolm Stegall