Malcolm Turner
General Machinist
McKinney,TX
Summary
Adept at streamlining warehouse operations, I significantly enhanced client satisfaction at Werner Transportation by leveraging my expertise in shipping documentation and exceptional email and phone communication skills. My proactive approach to resolving discrepancies and maintaining accurate records has consistently ensured efficient, error-free shipping and receiving processes.
Overview
13
13
years of professional experience
Work History
General Machinist
Encore Wire
01.2021 - 11.2024
- Performed routine machine maintenance and repaired minor damages.
- Reviewed samples, drawings or instructions to understand specifications of output.
- Checked output for consistency with specifications and discarded defective items.
- Reviewed project blueprints to determine size of batches and speed of machine.
- Program set-up and operate computer controlled lathes and mills to fabricate metal parts.
- Program CNC lathes and mills based on part drawings.
- Manufactured parts as outlined on drawings and part specifications.
- Preformed daily and monthly maintenance tasks.
- Inspected parts to confirm conformance to specifications.
Shipping and Receiving Coordinator
Regal Staffing
03.2017 - 01.2021
- Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Ensured compliance with all relevant regulations regarding hazardous materials handling, maintaining a safe working environment for the team.
- Understands warehousing processes and systems.
- Understands inventory management systems.
- Used computer data to input inventory.
- Operated material handling equipment.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Worked independently on a daily basis.
- Loaded finished materials.
Account Manager
Werner Transportation
04.2012 - 03.2017
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Education
No Degree -
Skills
- Shipping documentation
- Warehouse operations
- Shipment verification
- Records management
- Labeling accuracy
- Pallet jack use
- Equipment operations
- Shipping and receiving
- Email and phone communication
- Forklift operation
- Attention to detail
- Manual machining
- Preventive Maintenance
- Materials inspection
- Machine operation
Timeline
General Machinist - Encore Wire
01.2021 - 11.2024
Shipping and Receiving Coordinator - Regal Staffing
03.2017 - 01.2021
Account Manager - Werner Transportation
04.2012 - 03.2017
Tarrant County College - No Degree,
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