Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

MALCOLM WEBB

Phoenix,AZ

Summary

Dynamic and results-driven professional with a robust background in IT and logistics, notably with the U.S. Army Reserve and as a Transporter. Expert in network support and customer service, I excel in fast-paced environments, ensuring both operational efficiency and security. Proven track record in enhancing system functionality and client satisfaction, leveraging skills in Linux and effective communication.

Overview

12
12
years of professional experience
1
1
Certification

Work History

FLATBED TRUCK DRIVER

CORE & MAIN-GILBERT, AZ
04.2023 - Current
  • Delivered shipments on-time while adhering to all state driving regulations.
  • Operated flatbed trucks to transport cargo over long distances; planned routes and estimated delivery times.
  • Developed strong relationships with customers through prompt delivery and quality service.
  • Loaded and unloaded freight using appropriate tools such as winches, straps, chains.
  • Checked vehicles to ensure that mechanical, safety, and emergency equipment was in good working order.

UNITED STATES ARMY IT SPECIALIST

U.S. ARMY RESERVE-MESA, AZ
12.2013 - Current
  • Worked with coworkers to complete tasks.
  • Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
  • Troubleshot minor problems and reported larger technical issues.
  • Developed departmental objectives, budgets, policies, procedures, and strategies.
  • Installed, configured and maintained various software applications on Windows systems.
  • Provided technical support to internal and external customers via phone, email, and remote access tools.
  • Created user accounts, managed passwords, set up file sharing permissions and monitored user activity.
  • Monitored server performance metrics such as disk space utilization, CPU usage and memory utilization.

OTR TRUCK DRIVER

DUNCAN & SONS LINES-BUCKEYE, AZ
10.2021 - 04.2023
  • Maintained a clean driving record by following all applicable traffic laws.
  • Communicated effectively with dispatch regarding delivery updates and delays.
  • Operated tractor-trailer combinations in compliance with Federal Motor Carrier Safety Regulations.
  • Inspected truck before and after trips to ensure optimal performance.
  • Developed positive working relationships with customers to ensure satisfaction with services provided.

DELIVERY DRIVER

M & A SUPPLY-NASHVILLE, TN
07.2021 - 10.2021
  • Deliver Hvac supplies to all the M&A stores in the Tennessee and Alabama region
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
  • Checked delivery addresses and verified correct package delivery.
  • Managed multiple tasks simultaneously while delivering goods within specified time frames.

DRIVER

ADVANCED DRAINAGE SYSTEMS-NASHVILLE, TN
07.2019 - 04.2021
  • Class A driver
  • Maintained logs of vehicle mileage and gas purchases.
  • Filled out proper licensing and vehicle registration forms and kept important documents readily available.
  • Obtained signatures from clients after deliveries to verify order completeness and accuracy.

TRASH TRUCK DRIVER

WASTE INDUSTRIES-NASHVILLE, TN
01.2019 - 07.2019
  • Operated trash truck to collect residential and commercial garbage and recycling materials in a timely manner.
  • Assisted customers with placement of containers at curbside for collection.
  • Transported materials from job sites safely using appropriate tie down methods and securement devices.

DOCK WORKER/FORKLIFT OPERATOR

DAYTON FREIGHT LINES, INC.-NASHVILLE, TN
08.2018 - 01.2019
  • Forklift Operator/Warehouse
  • Kept dock areas neat and free of debris to prevent injuries and accidents.
  • Loaded and unloaded cargo using appropriate material-handling equipment.
  • Communicated with dock workers to safely unload and load cargo.
  • Inspected unloaded cargo for damage and irregularities.
  • Participated in training programs to boost safety knowledge and enhance job skills.

DOCK LOADER

DS SERVICES OF AMERICA, INC. - CRYSTAL SPRINGS WATER-AKRON, OH
03.2018 - 08.2018
  • Proficient in completing accurate inventory counts during loading and unloading operations.
  • Competent in preparing shipping documents including manifests, labels, bills of lading.
  • Highly organized with excellent problem solving skills.

Education

CERTIFICATE OF COMPLETION IN FIRE ACADEMY -

STARK STATE
OH
01.2023

Logistics Management -

UNIVERSITY OF AKRON
Akron, OH
01.2019

HIGH SCHOOL DIPLOMA - undefined

EDUCATION BUCHTEL CLC
Akron, Ohio
06.2013

FIRE EMERGENCY MANAGEMENT TRAINING -

UNIVERSITY OF AKRON
OH
01.2013

Skills

  • Route management and dispatch collaboration
  • Efficiency and time management
  • User support and customer service
  • Shipment verification
  • Inventory documentation
  • Defensive driving
  • Hazardous materials handling
  • Equipment inspection
  • DOT regulations compliance
  • Load security and distribution
  • Flatbed inspection

Certification

  • Class A CDL, 02/01/27, TN, T (Double/triple trailers)
  • CDL Class A or B driver's license
  • Doubles/Triples Endorsement
  • Driver's License
  • Certified Forklift Operator
  • Secret Clearance
  • CDL Air Brake Endorsement
  • CompTIA Security+, 07/01/24

Personal Information

Relocation: Phoenix, AZ

Timeline

FLATBED TRUCK DRIVER

CORE & MAIN-GILBERT, AZ
04.2023 - Current

OTR TRUCK DRIVER

DUNCAN & SONS LINES-BUCKEYE, AZ
10.2021 - 04.2023

DELIVERY DRIVER

M & A SUPPLY-NASHVILLE, TN
07.2021 - 10.2021

DRIVER

ADVANCED DRAINAGE SYSTEMS-NASHVILLE, TN
07.2019 - 04.2021

TRASH TRUCK DRIVER

WASTE INDUSTRIES-NASHVILLE, TN
01.2019 - 07.2019

DOCK WORKER/FORKLIFT OPERATOR

DAYTON FREIGHT LINES, INC.-NASHVILLE, TN
08.2018 - 01.2019

DOCK LOADER

DS SERVICES OF AMERICA, INC. - CRYSTAL SPRINGS WATER-AKRON, OH
03.2018 - 08.2018

UNITED STATES ARMY IT SPECIALIST

U.S. ARMY RESERVE-MESA, AZ
12.2013 - Current

HIGH SCHOOL DIPLOMA - undefined

EDUCATION BUCHTEL CLC

CERTIFICATE OF COMPLETION IN FIRE ACADEMY -

STARK STATE

Logistics Management -

UNIVERSITY OF AKRON

FIRE EMERGENCY MANAGEMENT TRAINING -

UNIVERSITY OF AKRON

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