MALCOLM WILTSHIRE
Liberal
Summary
Professional Summary
Dependable and hardworking professional with experience in delivery driving and sales, bringing strong customer service, communication, and time management skills. Experienced in using GPS navigation and maps to efficiently locate addresses, plan routes, and travel accurately to unfamiliar locations. Proven ability to work independently, manage priorities, and maintain accuracy in fast-paced environments. Eager to begin a career in land surveying, with a strong willingness to learn, work outdoors, and develop technical skills. Committed to being a reliable team member who values precision, safety, and high-quality work.
Overview
1
1
Language
10
10
years of professional experience
Work History
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
Hays, KS
10.2025 - Current
- Directed route activities, ensuring consistent sales performance surpassing one million dollars each year.
- Delivered exceptional customer service by addressing client inquiries and resolving issues promptly.
- Managed inventory levels and ensured timely delivery of uniforms and supplies to clients.
- Conducted routine vehicle maintenance checks to uphold safety standards and operational efficiency.
- Trained new team members on company policies, product knowledge, and service protocols.
- Collaborated with management to implement process improvements that enhanced service delivery consistency.
- Participated in regular meetings with supervisors to discuss performance metrics, identify areas for improvement, and develop action plans for success.
Delivery Driver
FedEx
Hays, KS
05.2025 - 10.2025
- Delivered packages efficiently, ensuring timely arrival to customers' locations.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Maintained accurate delivery logs and documentation for all shipments.
- Communicated effectively with dispatch and team members regarding delivery status.
- Inspected vehicles regularly to ensure optimal performance and safety standards.
- Trained new drivers on best practices for route navigation and package handling.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Liquor Store Manager
8th Street Liquor
Hays Kansas
12.2024 - 05.2025
- Led daily operations, ensuring efficient inventory management and customer service standards.
- Developed training programs to enhance staff knowledge of products and compliance regulations.
- Implemented promotional strategies that increased sales and customer engagement.
- Streamlined ordering processes, reducing stock discrepancies and improving product availability.
- Established vendor relationships, negotiating contracts to optimize pricing and product selection.
Line cook
Thirsty’s Brew Pub & Grill
02.2023 - 11.2024
- As a line cook I have developed exceptional skills in food preparation, kitchen management, and teamwork. My background includes working in fast-paced restaurant environments where I consistently delivered high-quality dishes and ensured customer satisfaction. Below are some of the key responsibilities and achievements from my role as a line cook:
- Prepared and cooked menu items according to recipes and customer specifications.
- Maintained cleanliness and organization of the kitchen area.
- Collaborated with kitchen staff to ensure timely and quality food preparation.
- Monitored inventory levels and assisted with ordering supplies.
- Adhered to all health and safety regulations and food handling standards.
- Trained new kitchen staff on proper food preparation and kitchen safety procedures.
- Managed multiple tasks efficiently in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely food service and maintain workflow efficiency.
- Operated grill and fry stations to prepare high-quality dishes during peak hours.
Pro Shop assistant
Willow Tree Golf Course
Liberal, Kansas
03.2021 - 08.2022
- Experienced Golf Attendant who has extensive course maintenance and golf cart repair experience. Adept at running an efficient pro shop maintaining the course and its grounds and acting as course ranger. Specializes in public courses and large driving ranges.
- Responsible for cashing in golfers each day and logging all round ticket sales.
- Assisted the starter in arranging groups at the tee and keeping the groups organized.
- Assisted in regular cleaning and maintenance of all golf carts.
Kids Inc Supervisor and Referee
Liberal Recreational Center
Liberal, Kansas
01.2017 - 02.2021
- Supervised and guided students toward good behaviors and opportunities for learning. Minimized spread of infectious diseases by using proper cleaning and sanitation protocols.
- Encouraged children to create, explore, and learn with confidence by maintaining well-kept classroom and using effective group management skills.
- Protected children with good safety and security policies.
Landscape Laborer
Self-Employed
Liberal, Kansas
03.2019 - 10.2020
- Executed targeted pruning and shaping to promote optimal growth and visual attractiveness of trees and shrubbery for clients.
- Handled routine maintenance throughout different seasons, including lawn care, plantings, and snow removal. Equipment sanitizing Task prioritization Infection control.
- Cared for customers' lawns with regular mowing, as well as applications of pesticides and fertilizers for optimal growth and appearance.
- Executed landscape installation projects, ensuring quality and adherence to client specifications.
- Operated various landscaping tools and machinery, maintaining safety standards and equipment efficiency.
Lab Assistant
Liberal High School
Liberal, Kansas
01.2018 - 11.2018
- Helped maintain laboratory efficiency with well-organized supplies and proper equipment cleaning and sanitation.
- Qualified and maintained laboratory standards for proper inventory, labeling, documentation, storage, and presentation.
- Kept paperwork in order, including laboratory certificates and documentation for tests. Handled high workloads by monitoring lead times and successfully prioritizing workloads.
Education
High School Diploma -
Liberal High School
Liberal, KS05-2021
Bachelor of Science - Health And Physical Fitness
Fort Hays State University
Hays, KS05-2027
Skills
- Time management Safety monitoring Google Drive
- Strong customer service
- Performance tracking
- Issue resolution
- Safe vehicle operation
- Valid Driver's license
- Teamwork and collaboration
- GPS and route planning
- Map reading and navigation skills
LANGUAGES
English
Timeline
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
10.2025 - Current
Delivery Driver
FedEx
05.2025 - 10.2025
Liquor Store Manager
8th Street Liquor
12.2024 - 05.2025
Line cook
Thirsty’s Brew Pub & Grill
02.2023 - 11.2024
Pro Shop assistant
Willow Tree Golf Course
03.2021 - 08.2022
Landscape Laborer
Self-Employed
03.2019 - 10.2020
Lab Assistant
Liberal High School
01.2018 - 11.2018
Kids Inc Supervisor and Referee
Liberal Recreational Center
01.2017 - 02.2021
High School Diploma -
Liberal High School
Bachelor of Science - Health And Physical Fitness
Fort Hays State University