Malcom Smith
Philadelphia,PA
Summary
Proven professional with a strong background in warehouse operations and compassionate caregiving, demonstrated at companies like Factory Motor Parts Company and Merakey. Skilled in shipping and receiving, and patient management, I excel in optimizing storage solutions and improving efficiency. My expertise includes negotiating with suppliers and supporting client independence, showcasing a blend of hard and soft skills.
Overview
13
13
years of professional experience
Work History
Parts Assistant
Factory Motor Parts Company
06.2022 - 05.2024
- Maximized storage space utilization through strategic organization of shelves and bins containing various-sized components.
- Maintained a clean and organized work environment, contributing to increased safety and efficiency within the parts department.
- Provided excellent customer service by quickly locating requested parts and offering knowledgeable advice on installation or repairs.
- Developed strong relationships with suppliers, negotiating better pricing and securing priority shipments when needed.
Parts Delivery Driver
AutoPlus
03.2021 - 06.2022
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Assisted in training new Parts Delivery Drivers on company policies, procedures, and safety standards.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
Direct Support Professional
Merakey Behavioral Health
07.2018 - 01.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
Warehouse Packer
Fujifilm Manufacturing
05.2013 - 12.2017
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Lube Technician
Gary Russ Automotive
09.2011 - 04.2012
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
Education
High School Diploma -
One Bright Ray Community High School
Philadelphia, PA08.2013
Skills
- Shipping and receiving
- Warehouse Operations
- Sales Support
- Problem-solving skills
- First aid and safety
- Behavior redirection
- Compassionate Caregiving
- Client documentation
- Housekeeping tasks
- Disability Awareness
- Patient Care
- Patient Management
Timeline
Parts Assistant
Factory Motor Parts Company
06.2022 - 05.2024
Parts Delivery Driver
AutoPlus
03.2021 - 06.2022
Direct Support Professional
Merakey Behavioral Health
07.2018 - 01.2021
Warehouse Packer
Fujifilm Manufacturing
05.2013 - 12.2017
Lube Technician
Gary Russ Automotive
09.2011 - 04.2012
High School Diploma -
One Bright Ray Community High School
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