Summary
Overview
Work History
Education
Skills
Timeline
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Maleah Champagne-Hicks

Seattle,WA

Summary

smart independent fast learner, I’m very adaptable and great in busy surroundings. I love working in a team environment but I also can thrive independently.

I love to push myself to be the best at anything I do but I also try to soak up as much knowledge I can when trying something new. Dynamic Production Supervisor with a proven track record at Savers Thrift Store, enhancing productivity through effective scheduling and quality control. Skilled in problem-solving and team collaboration, I implemented process improvements that reduced waste and boosted output, fostering a culture of excellence and accountability among staff.

Overview

9
9
years of professional experience

Work History

All Purpose Clerk

Fred Meyer
Seattle, WA
04.2024 - 07.2025
  • Ensured product availability by effectively replenishing stock.
  • Operated cash register and processed transactions efficiently, enhancing customer experience.
  • Assisted with merchandising and displayed products according to company standards.
  • Collaborated with team members to optimize workflow and improve service delivery.
  • Upheld store cleanliness standards to maintain a welcoming environment.
  • managing inventory by breaking down product and ensuring products are fresh and properly displayed stocked and stored properly and efficiently.
  • Manage inventory: Rotate products, remove expired items, and ensure products are well-stocked and organized.
  • Helped shoppers find products, answer questions, and provide product recommendations. Handled complaints, Address customer issues and resolve problems when they arise.
  • Follow safety guidelines: Adhere to all federal, state, and local food safety and sanitation guidelines. Perform general upkeep: Assist with other maintenance tasks as assigned, such as price checks.
  • Assisted in other departments: Fill in as a click list associate, handling online orders. Assisting in stocking health and beauty, assisting in opening health and beauty cases, helping customers find certain medications, vitamins or beauty products as needed. Assisted in being a produce cutter, cutting vegetables, washing produce while following all safety precautions and guidelines to ensure fresh produce to the shelves.
  • Stocking fresh produce while ensuring safety guidelines were followed.

Production Worker

Evergreen Goodwill
Seattle, WA
03.2023 - 11.2024
  • Operated machinery to assemble products efficiently and safely.
  • Maintained quality control standards during production processes.
  • Collaborated with team members to meet daily production goals.
  • Conducted routine inspections of equipment and reported issues promptly.
  • Assisted in training new employees on safety protocols and operational procedures.
  • Executed packaging tasks to ensure timely dispatch of finished goods.
  • Monitored inventory supplies and communicated needs to supervisors.
  • Implemented process improvements to enhance workflow efficiency and reduce downtime.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Played key role in achieving production targets, consistently meeting daily quotas.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Enhanced team collaboration by initiating regular communication meetings.
  • Made sure that products were produced on time and are of good quality.

Production Supervisor

Salvation Army Thrift Store
Seattle, WA
05.2022 - 03.2023
  • Supervised daily production activities to ensure adherence to safety and quality standards.
  • Coordinated workflow among team members to optimize operational efficiency and productivity.
  • Trained new staff on equipment operation, safety protocols, and production processes.
  • Monitored inventory levels and managed materials to prevent production delays.
  • Implemented process improvements that enhanced overall output and reduced waste.
  • Collaborated with management to establish production goals aligned with company objectives.
  • Resolved operational issues promptly, maintaining consistent workflow and minimizing downtime.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
  • Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
  • Created an inclusive work culture that encouraged collaboration and open communication among staff members at all levels within the organization.

Production Supervisor

Savers Thrift Store
Seattle, WA
09.2016 - 03.2022

Supervised staff in completing product assembly and manufacturing operations.

Removed obstacles to maintain production standards.

Established and maintained a performance-driven production strategy, boosting worker productivity and minimizing safety incidents.

Addressed challenges promptly to uphold productivity targets.

Reviewed team efficiency to resolve operational concerns.

• Achieved on-time shipments goal by empowering employees to continued success.

• Monitored materials used to identify concerns and keep costs low.

• Implemented program changes to identify and quickly resolve root cause issues because of bottleneck production levels.

• Established clear priorities and production quality standards.

• Collaborated across departments to establish project guidelines and create unique products to drive profitability .

• Boosted production through put out and quality by revamping procedures and monitoring strategies.

• Logged reports, expenses, receipts and sales documents into digital database.

• Trained new associates on cash register operations, conducting customer transactions and balancing drawer.

• Worked closely with shift manager to solve problems and handle customer concerns.

  • Conducted regular performance evaluations of team members, providing constructive feedback for development.
  • Established clear priorities and production quality standards.
  • Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
  • Optimized workflow through effective resource allocation and scheduling adjustments.
  • Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
  • Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
  • Coordinated with cross-functional teams to ensure timely delivery of products, optimizing supply chain operations.
  • Developed training programs for new hires, ensuring quick adaptation to production process.
  • Developed and executed continuous improvement projects, resulting in more streamlined operations.
  • Cultivated culture of excellence and accountability, leading by example and providing clear expectations.
  • Increased team morale and productivity by fostering inclusive and supportive work environment.
  • Optimized labor allocation, matching skill sets with task requirements to improve output quality.
  • Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
  • Implemented energy-saving measures, contributing to company's sustainability goals.
  • Supervised ongoing daily production phases.
  • Managed staff hiring, training and supervision.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Monitored daily and weekly key performance indicators to maintain on-track status.

Education

High School Diploma -

Ballard High
Seattle, WA
06.2014

Skills

  • Scheduling appointments
  • Filing systems
  • Document preparation
  • Research
  • Customer satisfaction
  • Cash handling
  • Relationship building
  • Cash management
  • Database entry
  • Quality control
  • Quality management
  • File and database management
  • Administrative support
  • Schedule and calendar management
  • Document management
  • Prioritization
  • Telephone etiquette
  • Sales expertise
  • Administrative tasks
  • Proofreading
  • Point of sale operation
  • Expense reports
  • Meeting coordination
  • Operations support
  • Record
  • Supply tracking
  • Driver communications
  • Scanning and copying
  • Verbal and writing communication
  • Peer relationships
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Problem-solving abilities
  • Multitasking Abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Reliable and punctual
  • Organizational skills
  • Team collaboration
  • Creative thinking
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Customer communication
  • Microsoft office
  • Data entry
  • Professional and mature
  • Task prioritization
  • Self motivation
  • Conflict resolution
  • Document typing and formatting
  • Scheduling
  • Data recording

Timeline

All Purpose Clerk

Fred Meyer
04.2024 - 07.2025

Production Worker

Evergreen Goodwill
03.2023 - 11.2024

Production Supervisor

Salvation Army Thrift Store
05.2022 - 03.2023

Production Supervisor

Savers Thrift Store
09.2016 - 03.2022

High School Diploma -

Ballard High
Maleah Champagne-Hicks