Maleah Gullette
Little Elm,US
Summary
Proven Retail Associate at Bealls Inc., adept in customer engagement and cash handling accuracy, enhanced store satisfaction through effective problem-solving and sales promotion. Demonstrated reliability and a positive demeanor, significantly contributing to team efforts and customer service excellence. Skilled in maintaining high cleanliness standards, ensuring a welcoming shopping environment.
Overview
2
2
years of professional experience
Work History
Retail Associate
Bealls Inc.
07.2024 - 08.2024
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Engaged in friendly conversation with customer to better uncover individual needs.
Fast Food Team Member
SUBWAY®Restaurants
04.2022 - 07.2023
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Reduced customer wait times by quickly operating customer window and sales register.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
High School Diploma -
Arete Academy
Frisco, United States05.2025
Skills
- Cash Register Operation
- Loss Prevention
- Reliability
- Sales Promotion
- Customer Engagement
- Cleaning and sanitizing
- Cash Handling Accuracy
- Positive and engaging demeanor
- Merchandise Display
- Verbal and written communication
- Self-directed learning
- Customer Service
Culinary
- Passionate, dedicated ameutur chef with 8 years of cooking experience.
- Proven ability to create delicious, creative and nutritious meals in large quantities.
- Great at sourcing organic and nutritious foods
- Provide exceptional service, building long lasting relationships with co-workers and clients.
Gardening
Garden Enthusiast
- Passionate about cultivating native, organic and sustainable gardens.
- Experienced in planting, pruning composting and propagation.
- Committed to organic gardening practices and environmental stewardship.
- Enjoy sharing knowledge and expertise with fellow gardeners.
- Volunteered with elderly in my community working in at home gardens.
Aquatic Hobbyist
- Experienced in caring for goldfish and maintaining healthy aquatic environments.
- Skilled in water chemistry management, tank maintenance and plant propagation.
- Passionate about creating aesthetically pleasing and thriving underwater ecosystems.
- Committed to responsible pet ownership and well being for freshwater aquatic life.
- Created planted, low tech, fancy goldfish aquatic ecosystem.
Timeline
Retail Associate
Bealls Inc.
07.2024 - 08.2024
Fast Food Team Member
SUBWAY®Restaurants
04.2022 - 07.2023
High School Diploma -
Arete Academy
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