Maleah West
Independence
Summary
Dedicated and diligent employee with a strong skill set in customer service, multitasking, and time management. Committed to providing each customer with a positive and unforgettable experience. Demonstrated ability to handle multiple tasks simultaneously while maintaining a high level of efficiency. Aiming to contribute these abilities to a dynamic team in order to deliver exceptional service and exceed customer expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
North Kansas City Hospital
10.2024 - Current
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables
- Cleaned and sanitized patient rooms according to established protocols
- Answered signal lights, bells or intercom systems to determine resident needs
- Responded quickly to emergency situations involving sudden illness or injury
- Provided emotional support to patients and families during difficult times
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Participated in educational programs related to nursing assistant skills development
- Operated equipment and machinery according to safety guidelines
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions
Certified Nursing Assistant
Brookdale Senior Living
07.2023 - 08.2024
- Kept rooms clean and ready to meet individual needs
- Handled non-medical patient care activities and provided laundry and meal assistance
- Transferred patients between beds, wheelchairs, and other locations
- Worked alongside registered nursing staff and followed care plans
- Reported unusual behavior for improved care continuity
- Managed time efficiently during shifts to prioritize tasks based on urgency level
- Communicated effectively with diverse populations of patients, families, and healthcare professionals
- Assisted patients with daily living activities, including bathing, dressing, and grooming
Education
Bachelor of Science - Nursing
University of Missouri
Kansas City, Missouri05.2027
Skills
- Multitasking capacity
- Problem-solving attitude
- Adaptability and flexibility
- Reliable team player
- Family support and assistance
- Complex Problem-solving skills
- Able to lift 25 pounds
- Calm and level-headed under duress
Certification
- Certified in Cardiopulmonary Resuscitation (CPR)
- Certified Nursing Assistant (CNA)
Timeline
Certified Nursing Assistant
North Kansas City Hospital
10.2024 - Current
Certified Nursing Assistant
Brookdale Senior Living
07.2023 - 08.2024
Bachelor of Science - Nursing
University of Missouri
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