Joy Schaefer
Fond du Lac
Summary
Detail-oriented healthcare professional skilled in medication administration and patient care documentation. Known for excellent communication and teamwork abilities, contributing to effective patient care plans and safety protocols. Ready to support improved patient outcomes in a dynamic healthcare environment.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Certified Nursing Assistant
SSM Healthcare
Fond du Lac
05.2024 - 01.2026
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for patients and staff.
- Documented patient care accurately in electronic health records system.
- Collaborated with healthcare team to develop patient care plans.
- Provided emotional support and companionship to patients in need.
- Educated patients and families on health management practices.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment to residents.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Conducted patient education on health maintenance and disease prevention.
- Participated in educational programs related to nursing assistant skills development.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
Medication Aide
Lutheran Homes And Health Services
Fond du Lac
02.2016 - 04.2024
- Administered medications to residents following prescribed schedules and guidelines.
- Maintained accurate medication administration records for compliance and safety.
- Monitored resident health and reported changes to nursing staff promptly.
- Educated residents about medication purposes and potential side effects clearly.
- Implemented infection control procedures to maintain a safe environment for residents.
- Participated in training sessions to enhance knowledge of medication management practices.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Administered oral medications to patients in accordance with doctor's orders.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Maintained accurate medication records for each patient.
- Ensured that all controlled substances are appropriately secured at all times according to state regulations.
- Adhered strictly to established policies, procedures and protocols related to medication administration.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Communicated effectively with physicians, pharmacists and other healthcare professionals regarding medication administration issues.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Maintained medication stock and cleaned patient rooms and equipment.
- Observed patients for adverse reactions to medications or treatments.
- Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
- Verified the identity of the patient receiving medication prior to administration.
- Ordered drug supplies from pharmacy as needed for patient care needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Instructed patients on proper self-administration of medications when applicable.
- Assessed patient needs in response to medications.
- Demonstrated a commitment to customer service by responding promptly and courteously to requests from patients, visitors, physicians and other members of the healthcare team.
- Attended continuing education classes related to medication administration topics.
- Initiated oxygen and administered life-saving drugs in emergency situations.
- Participated in performance improvement initiatives related to medication management processes.
- Provided education on safe medication practices for family members and caregivers of discharged patients.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
- Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Researched medications to better understand properties and interactions with other drugs.
- Leveraged medication expertise to accurately enter medications and supplies into computer system.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Maintained a clean and safe environment in the medication preparation area.
- Monitored patient vital signs and responded to emergencies as needed.
- Assisted patients with activities of daily living, including medication reminders.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Answered patient call signals and signal lights to determine patients' needs.
- Reminded patients to take prescribed medications or nutritional supplements.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Education
Bachelor's - Social Work
Marian University
Fond Du Lac, WI05-2014
Associate of Arts - Liberal Arts And Sciences
University of Fond Du Lac
Fond Du Lac, WI05-2010
Skills
- Patient assistance
- Vital sign monitoring
- EHR documentation
- Patient care planning
- Medication administration
- Healthcare compliance
- Infection control procedures
- Patient education
- Compassionate communication
- Safety protocols
- Database administration
- Medical terminology
- HIPAA compliance
- Electronic charting
- Medical records management
- Helping with medication
- Microsoft office
- Medical office procedures
- Proficient in [software]
- Multitasking capacity
- Teamwork
- Medical office administration
- Telephone etiquette
- Attention to detail
- Medical charting
- Customer service
- Health information management
- Medication management
- Inpatient care
- Patient interviews
- Heartsaver first aid
- Self motivation
- Effective communication
- Time management
Certification
Certified Nurses Assistant Issued May 2004
Affiliations
Berry House-Internship, Member of NAMI, 2014
Timeline
Certified Nursing Assistant
SSM Healthcare
05.2024 - 01.2026
Medication Aide
Lutheran Homes And Health Services
02.2016 - 04.2024
Bachelor's - Social Work
Marian University
Associate of Arts - Liberal Arts And Sciences
University of Fond Du Lac