Maleak James
North Las Vegas,NV
Summary
Customer service and sales expert who identifies customer needs and delivers solutions to problems. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
9
9
years of professional experience
Work History
Direct Support Staff
Carpe Diem
Las Vegas, NV
03.2016 - 05.2017
- Developed strong and trusting rapport with each client to facilitate best care possible.
- Monitored clients' progress to report necessary changes.
- Administered all necessary medications as directed by care plan.
- Communicated extensively with patients to provide assistance, support and instructions.
Cashier
McDonalds
North Las Vegas, NV
06.2017 - 03.2018
- Bagged purchased items properly to prevent delicate products from breakage.
- Provided professional and courteous service at all times.
- Bagged, boxed or wrapped goods and product purchases.
- Checked purchased merchandise for problems and signs of tampering before processing any return or exchange.
Warehouse Picker
Fanatics
Las Vegas, NV
11.2020 - 04.2021
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Unarmed Security Officer
Allied Universal Security Services
Las Vegas, NV
01.2024 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Education
GED -
Mojave High School
North Las Vegas, NV01.2016
Skills
- Courteous demeanor
- Sharp problem solver
- Results oriented
- Adaptive team player
- Active listening skills
- Order picking and processing
- Material handling
- Product labeling
- Report writing
- Incident reporting
- Maintaining order
- Property patrol
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Unarmed Security Officer
Allied Universal Security Services
01.2024 - Current
Warehouse Picker
Fanatics
11.2020 - 04.2021
Cashier
McDonalds
06.2017 - 03.2018
Direct Support Staff
Carpe Diem
03.2016 - 05.2017
GED -
Mojave High School